Franklin, 30217-8019, GA,
United States
Heard County School System Technographics
Heard County School System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Heard County School System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 301 Heard County School System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heard County School System has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, SherpaDesk for IT Service Management in 2020, Asana for Project Portfolio Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heard County School System is running and its propensity to invest more and deepen its relationship with Google , SherpaDesk , Asana or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heard County School System revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heard County School System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Heard County School System Tech Stack and Enterprise Applications
Heard County School System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Heard County School System ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SherpaDesk | Legacy | SherpaDesk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020 Heard County School System deployed SherpaDesk to centralize district IT support and service intake. SherpaDesk is implemented on their website as a web facing service portal to capture and manage support requests for staff and faculty. This deployment uses SherpaDesk as an IT Service Management solution to provide a single point of contact for IT support across the district.
The configuration emphasizes core IT Service Management modules, including ticketing, web portal request intake, knowledge base content for user self service, and queue based routing for triage and escalation. Workflows are organized around ticket lifecycle management, role based assignment to school site and central IT personnel, and standard help desk processing common to IT Service Management deployments. Automation is applied to routing and notifications consistent with a centralized help desk model.
Operational scope covers district IT operations for Heard County School System and is accessible through the district website, supporting IT support functions for staff and school sites. Governance centers on centralized ticket routing, defined support roles and documented help desk workflows, with public site references not listing specific integrations. The narrative establishes Heard County School System SherpaDesk IT Service Management as the primary web facing support mechanism for the district.
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Heard County School System PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Asana | Legacy | Asana | Project Portfolio Management | PPM | n/a | 2022 | 2022 |
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Heard County School System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Heard County School System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
DDoS Protection | CyberSecurity |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Heard County School System
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Heard County School System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||