Macquarie Park, 2109, NSW,
Australia
Hearing Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hearing Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1250 Hearing Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hearing Australia has purchased the following applications: Kofax AP Essentials (formerly ReadSoft Online) for AP Automation in 2016, Zoom for Audio Video and Web Conferencing in 2020, Microsoft Azure CDN for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hearing Australia is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hearing Australia revenues, which have grown to $197.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hearing Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Tungsten Automation | Legacy | Kofax AP Essentials (formerly ReadSoft Online) | AP Automation | ERP Financial Management | n/a | 2016 | 2016 | In 2016 Hearing Australia implemented Kofax AP Essentials (formerly ReadSoft Online) to centralize Accounts Payable workflows, deploying the solution as its AP Automation platform across the finance organization. The rollout targeted core AP processing and supplementary Accounts Receivable administration duties performed by central finance teams. Kofax AP Essentials was configured to verify suppliers using ReadSoft technology and to capture, extract, and validate high volume invoice data. Configuration work emphasized automated data capture, validation rules, invoice classification, and exception routing to support automated invoice lifecycle processing consistent with AP Automation functional patterns. The implementation integrated invoice throughput with PROCESS IT on Oracle r12 for downstream posting and ledger reconciliation, enabling captured invoice images and extracted metadata to flow into Oracle r12. Operational coverage included central AP staff and personnel assisting with Accounts Receivable administration within Hearing Australia, aligning day to day invoice processing with enterprise finance systems. Operational governance centered on AP workflow ownership within the finance function, formalizing supplier verification and exception handling processes through the Kofax AP Essentials configuration. Tungsten Automation was recorded as the vendor involved in the deployment, providing implementation support and operational configuration for the AP Automation environment. | |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
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Collaboration | Collaboration |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Microsoft | Legacy | Microsoft Azure CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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CRM | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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EPM | EPM |
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2005 | 2005 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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