Brunswick, 8852, NJ,
United States
Hermann Services Technographics
Hermann Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hermann Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Hermann Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hermann Services has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, ADP Payroll for Payroll in 2013, McLeod LoadMaster for Transportation Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hermann Services is running and its propensity to invest more and deepen its relationship with Microsoft , ADP , McLeod Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hermann Services revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hermann Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hermann Services Tech Stack and Enterprise Applications
Hermann Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Hermann Services implemented Microsoft Dynamics GP to establish a centralized ERP Financial platform supporting its transportation, brokerage, warehousing, and packaging operations. The deployment was targeted to consolidate billing and accounts receivable processing across the company’s footprint in New Jersey, Texas, Delaware, and Maryland, aligning finance and customer service workflows with the needs of freight and drayage invoicing.
The Microsoft Dynamics GP implementation emphasized core financial modules including general ledger, accounts receivable, accounts payable, and billing and invoicing capabilities, together with customer master data management and transaction validation controls. Configuration work included invoice generation and formatting for paper, email, and web portal delivery, and built-in support for EDI invoicing workflows to accommodate carrier and customer requirements, while preserving manual alpha-numeric and 10-key data entry touchpoints used by billing staff.
Integrations focused on electronic invoicing channels and operational document flows, connecting Microsoft Dynamics GP to EDI endpoints and customer-facing portals, and orchestrating handoffs with operations teams responsible for delivery documentation and proof of delivery. Operational coverage included finance, customer service, and operations functions, with day-to-day system use by Customer Service/Billing Representatives and Accounts Receivable Specialists based in the Monmouth Junction, NJ office and regional sites.
Governance and process changes concentrated on customer master maintenance, invoice validation and compliance checks to meet customer-specific billing rules, and structured AR research workflows for short-paid invoices. Training and role definition emphasized Microsoft Excel proficiency and disciplined data entry procedures to maintain billing accuracy and ensure consistent operational adherence to the ERP Financial system.
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Hermann Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Payroll | Payroll | HCM | n/a | 2013 | 2013 |
In 2013, Hermann Services implemented ADP Payroll as its Payroll application. ADP Payroll was provisioned to support the companywide payroll function for Hermann Services, a 300-employee transportation firm with operations and headquarters activity in Texas, Delaware, and New Jersey.
The implementation covers end-to-end payroll lifecycle capabilities, configured to manage payroll calculation, multi-state tax compliance, deductions and benefits enrollment, and new-hire payroll onboarding. Human resources responsibilities documented in company records indicate payroll administration is centralized under an HR Business Partner who reports directly to the Chief Financial Officer and manages payroll operations alongside onboarding, orientation, screening, background checks, and benefits enrollment.
Operational governance reflects multi-state employment compliance and continuous availability requirements, the HR Business Partner provides 24 x 7 coverage and frequent travel between sites to support site openings and staffing events. HR policy development and workflow changes tied to payroll and hiring processes were incorporated into standard operating procedures to align payroll execution with recruitment, training, and benefits administration across locations.
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Recruiting | HCM |
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2013 | 2013 |
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Hermann Services SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| McLeod Software | Legacy | McLeod LoadMaster | Transportation Management | SCM | n/a | 2014 | 2014 |
In 2014, Hermann Services implemented McLeod LoadMaster as its Transportation Management platform to support operations and compliance functions. The deployment was anchored at the corporate headquarters in Monmouth Junction, New Jersey and targeted freight operations across its U.S. trucking business, reflecting configuration for a 300 person transportation workforce.
McLeod LoadMaster was configured to support core Transportation Management capabilities typical for the category, including load planning and tendering, dispatch workflows, driver settlement and paperwork, compliance tracking, and document management. Configuration emphasis included user training workflows and a ticketing process for issue resolution, with McLeod LoadMaster serving as the operational system for dispatch and driver-facing documentation.
Operational coverage explicitly includes the compliance and training organization, dispatch, and driver onboarding processes, with McLeod LoadMaster used in new driver orientation related to paperwork guidelines and ongoing user support. The implementation is positioned to support business functions across operations, safety and compliance, and project management without recorded third party integration details in the source material.
Governance and change management responsibilities are centered on the Compliance and Training Manager role, held by Dracy Hyman at Hermann Services, who trains staff on McLeod LoadMaster, manages ticket requests and user issues, and serves as Project Manager for transportation projects. Dracy received a Mentor/Coach award for onboarding and coaching colleagues while maintaining operational responsibilities, underscoring internal ownership of training and system governance for the Transportation Management environment.
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Hermann Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Hermann Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hermann Services
Apps Being Evaluated by Hermann Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-27 | Hermann Services | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |