London, SE26 5JY,
United Kingdom
Hexagon Housing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hexagon Housing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 132 Hexagon Housing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hexagon Housing has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Red Box Screen Recording for Call Tracking and Recording in 2014, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hexagon Housing is running and its propensity to invest more and deepen its relationship with Infor , Red Box Recorders , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hexagon Housing revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hexagon Housing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Hexagon Housing implemented Infor SunSystems. The Infor SunSystems deployment established the organization’s ERP Financial platform to centralize financial and management accounting across the business.
The implementation used SunSystems 6 for financial and management accounting and deployed Vision 6 reporting tools for SunSystems to support management information and statutory reporting. Configuration emphasized core ledger structures, accounts payable and accounts receivable workflows, management accounting capabilities for cost center and fund reporting, and period close controls. Vision 6 was provisioned to deliver packaged management reports and financial statement generation.
Operational scope focused on finance and management teams within Hexagon Housing, aligning accounting processes and management reporting into a single ERP Financial environment. Role based access and reporting chains were configured to support statutory accounting and internal management reporting workflows, and the solution was instrumented to provide consistent financial information for corporate finance and operational decision making.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Red Box Recorders | Legacy | Red Box Screen Recording | Call Tracking and Recording | CRM | Business Systems | 2014 | 2014 |
In 2014 Hexagon Housing implemented Red Box Quantify to record and analyze contact centre calls, and retained the option to add Red Box Screen Recording as a module within its Call Tracking and Recording approach. The deployment targeted resident-facing customer service in a South East London contact centre and was explicitly positioned to support coaching and PCI-compliant payments.
The Red Box Screen Recording capability is treated here as an inferred extension of that 2014 deployment, complementing call capture with synchronized agent desktop capture for quality assurance and training. Red Box Quantify handled call recording and analytics while the screen recording module would provide desktop evidence aligned to calls, supporting agent coaching, verification of payment entry procedures, and audit trails consistent with Call Tracking and Recording functional terminology.
Business Systems supported the implementation and rollout, focusing operational coverage on the contact-centre function and related customer service teams. Configuration emphasis in the deployment included modular enablement so that screen recording could be added without rearchitecting the core call capture environment, preserving continuity of voice record handling and PCI controls.
Governance measures reflected the organisational need for PCI compliance and structured coaching workflows, the two outcomes explicitly cited in the source. Hexagon Housing positioned its use of call recording and the option for Red Box Screen Recording to reinforce resident service quality and agent development while maintaining payment security controls.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Hexagon Housing implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services. The deployment is focused on hosting the organisation's public website and associated web applications, with Microsoft Azure Cloud Services acting as the primary compute and hosting platform for web delivery and application runtime.
Architecturally the implementation uses cloud hosted web front ends, managed platform services for compute and object storage, and scalable resource provisioning consistent with Application Hosting and Computing Services. Operational responsibility is maintained by internal IT and web operations teams, with configuration and deployment automation applied to platform management, content delivery patterns, and routine web operations supporting tenant facing digital services.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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