Redwood City, 94063, CA,
United States
Highfive Technographics
Highfive Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Highfive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Highfive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Highfive has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Highfive is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Highfive revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Highfive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Highfive Tech Stack and Enterprise Applications
Highfive ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Highfive deployed Oracle NetSuite ERP to centralize accounting and financial operations. The Oracle NetSuite ERP implementation focused on ERP Financial capabilities for Highfive's United States finance, accounting, and procurement functions, delivered as a cloud SaaS instance to support a single-company chart of accounts and consolidated financial control.
Configuration emphasized core financial modules, including general ledger, accounts receivable, accounts payable, cash management, fixed asset management, bank reconciliation, and financial reporting. Implementation work included chart of accounts rationalization, automated journal entry workflows, payment batch processing and scheduled financial statements to standardize transactional processing and reporting cadence across teams.
Governance and operational changes instituted role-based access controls, audit trail and approval workflows, and a formalized month-end close process to enforce financial controls and compliance. The narrative centers on Oracle NetSuite ERP as the primary ERP Financial system for Highfive, aligning system configuration with finance and accounting process orchestration and centralized financial recordkeeping.
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Payment Processing | ERP |
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2013 | 2013 |
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Highfive Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Highfive deployed Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform for its United States operations, supporting an employee base of approximately 80. Highfive implemented Google Workspace to centralize corporate communication, document collaboration, and real-time conferencing across marketing, sales, and operations teams, positioning Google Workspace as the core Collaboration tool in the company technology stack.
The implementation configured core Collaboration capabilities including Gmail for corporate email, Google Calendar for calendaring and scheduling, Google Drive and Google Docs for shared document storage and real-time coediting, and Google Meet for video conferencing. Administrative configuration signals include centralized domain management, user provisioning and account lifecycle controls via the Google Workspace Admin Console, role-based access and group sharing policies, and settings for mobile device management and data retention consistent with collaboration governance.
Operational coverage was company-wide across Highfive in the United States, extending to cross-functional business functions that rely on collaborative document workflows and synchronous meetings. Governance emphasis focused on account and access controls, organizational unit structure, and standardized sharing policies to support consistent collaboration practices across teams. Google Workspace (Formerly Google G-Suite) serves as the evident Collaboration backbone for Highfive, aligning collaboration tooling with day-to-day business functions.
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Collaboration | Collaboration |
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2019 | 2019 |
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Highfive CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014 Highfive deployed Zendesk Service for Customer Support on its website to centralize customer inquiries and formalize support workflows. The deployment used Zendesk Service as a cloud hosted SaaS support platform, exposing a web widget and hosted help center on the Highfive website for inbound ticket creation and customer self service. Highfive Zendesk Service Customer Support supports agent ticketing, email and web channel intake, a searchable knowledge base, macro driven responses and SLA driven routing sized for a small support organization.
Configuration emphasized lightweight ticket routing and triage appropriate for an 80 employee consumer packaged goods company, with a single centralized support queue, role based agent permissions and basic escalation rules. The implementation covered agent workspace configuration, custom ticket fields, triggers and automated notifications to align with existing customer service workflows on the Highfive website. Governance centered on operational procedures and workflow rules, with Zendesk Service serving as the primary Customer Support application for Highfive support operations.
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Highfive ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Highfive PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Highfive IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Highfive
| First Name | Last Name | Title | Function | Department | Phone | |
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| Founder, CEO | CXO | Finance | ||||
| Head of Finance | Director | Finance | ||||
| Senior Director, Marketing Programs | Director | Marketing |
Apps Being Evaluated by Highfive Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||