AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Highfive Tech Stack and Enterprise Applications

Highfive ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2015 2015
In 2015, Highfive deployed Oracle NetSuite ERP to centralize accounting and financial operations. The Oracle NetSuite ERP implementation focused on ERP Financial capabilities for Highfive's United States finance, accounting, and procurement functions, delivered as a cloud SaaS instance to support a single-company chart of accounts and consolidated financial control. Configuration emphasized core financial modules, including general ledger, accounts receivable, accounts payable, cash management, fixed asset management, bank reconciliation, and financial reporting. Implementation work included chart of accounts rationalization, automated journal entry workflows, payment batch processing and scheduled financial statements to standardize transactional processing and reporting cadence across teams. Governance and operational changes instituted role-based access controls, audit trail and approval workflows, and a formalized month-end close process to enforce financial controls and compliance. The narrative centers on Oracle NetSuite ERP as the primary ERP Financial system for Highfive, aligning system configuration with finance and accounting process orchestration and centralized financial recordkeeping.
Payment Processing ERP 2013 2013
Highfive Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Highfive deployed Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform for its United States operations, supporting an employee base of approximately 80. Highfive implemented Google Workspace to centralize corporate communication, document collaboration, and real-time conferencing across marketing, sales, and operations teams, positioning Google Workspace as the core Collaboration tool in the company technology stack. The implementation configured core Collaboration capabilities including Gmail for corporate email, Google Calendar for calendaring and scheduling, Google Drive and Google Docs for shared document storage and real-time coediting, and Google Meet for video conferencing. Administrative configuration signals include centralized domain management, user provisioning and account lifecycle controls via the Google Workspace Admin Console, role-based access and group sharing policies, and settings for mobile device management and data retention consistent with collaboration governance. Operational coverage was company-wide across Highfive in the United States, extending to cross-functional business functions that rely on collaborative document workflows and synchronous meetings. Governance emphasis focused on account and access controls, organizational unit structure, and standardized sharing policies to support consistent collaboration practices across teams. Google Workspace (Formerly Google G-Suite) serves as the evident Collaboration backbone for Highfive, aligning collaboration tooling with day-to-day business functions.
Collaboration Collaboration 2019 2019
Highfive CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2014 2014
In 2014 Highfive deployed Zendesk Service for Customer Support on its website to centralize customer inquiries and formalize support workflows. The deployment used Zendesk Service as a cloud hosted SaaS support platform, exposing a web widget and hosted help center on the Highfive website for inbound ticket creation and customer self service. Highfive Zendesk Service Customer Support supports agent ticketing, email and web channel intake, a searchable knowledge base, macro driven responses and SLA driven routing sized for a small support organization. Configuration emphasized lightweight ticket routing and triage appropriate for an 80 employee consumer packaged goods company, with a single centralized support queue, role based agent permissions and basic escalation rules. The implementation covered agent workspace configuration, custom ticket fields, triggers and automated notifications to align with existing customer service workflows on the Highfive website. Governance centered on operational procedures and workflow rules, with Zendesk Service serving as the primary Customer Support application for Highfive support operations.
Customer Support CRM 2016 2016
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Highfive ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
IT Service Management ITSM 2015 2015
IT Service Management ITSM 2018 2018
Highfive PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Highfive IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Highfive

First Name Last Name Title Function Department Email Phone
Founder, CEO CXO Finance
Head of Finance Director Finance
Senior Director, Marketing Programs Director Marketing

Apps Being Evaluated by Highfive Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Highfive IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Highfive digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Highfive Technographics
Highfive is a Consumer Packaged Goods organization based in United States, with around 80 employees and annual revenues of $8.0 million.
Highfive operates a diverse technology stack with applications such as Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Zendesk Service, covering areas like ERP Financial, Collaboration and Customer Support.
Highfive has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Google and Zendesk.
Highfive recently adopted applications including Salesforce Sales Cloud in 2021, Google Cloud Platform (GCP) in 2021 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Highfive’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Highfive’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Highfive technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.