Richmond, 23230, VA,
United States
Hilb Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hilb Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Hilb Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hilb Group has purchased the following applications: DreamHost for Application Hosting and Computing Services in 2013, New Relic APM for Application Performance Management in 2019, Nayya for Benefits Administration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hilb Group is running and its propensity to invest more and deepen its relationship with DreamHost , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hilb Group revenues, which have grown to $365.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hilb Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DreamHost | Legacy | DreamHost | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 | ||
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 | ||
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IT Service Management | ITSM |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Nayya | Legacy | Nayya | Benefits Administration | HCM | n/a | 2022 | 2022 | In 2022 Hilb Group implemented Nayya for Benefits Administration to provide personalized decision support during open enrollment across its US workforce. The deployment targeted benefits selection and voluntary benefits participation for the company’s approximately 500 employees, positioning Nayya as the primary decision support channel during the enrollment window. The implementation emphasized employee facing guidance and plan comparison capability aligned with benefits administration workflows. Hilb Group configured Nayya to deliver personalized recommendations and guided enrollment flows, focusing on plan and voluntary benefits selection and simplifying election workflows. The Nayya application automated portions of the enrollment experience and centralized decision support, reducing reliance on manual HR explanations and ad hoc counsel. Nayya was used to streamline enrollment steps and to support benefits communications during the open enrollment period. The HR and benefits operational scope was US focused, with HR and benefits teams handling exceptions while Nayya handled primary decision support, which reduced routine HR questions and cut average enrollment time to approximately 11 minutes. Hilb Group reported an estimated $676 saved per employee who used Nayya, reflecting cost avoidance tied to faster, self service enrollments and increased plan participation. Governance moved toward platform led guidance with HR concentrating on escalations and compliance during and after rollout. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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