AI Buyer Insights:

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Hilger Crystals
Location
Unit R1 Westwood Industrial Estate Continental Approach,
Margate, CT9 4JL,
United Kingdom
Website
https://www.hilger-crystals.co.uk/
Phone
44 18 4323-1166
Artw industry
Distribution
Employee
Revenue

Hilger Crystals Technographics

Hilger Crystals Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Hilger Crystals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 39 Hilger Crystals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Hilger Crystals has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2016, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Hilger Crystals is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Hilger Crystals revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hilger Crystals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Hilger Crystals Tech Stack and Enterprise Applications

Hilger Crystals AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Hilger Crystals implemented Tawk.to on its public website to provide customer facing messaging. The deployment leverages the Chatbots and Conversational AI category to support customer service and sales interactions for the distribution business Hilger Crystals. Tawk.to is embedded as a front end chat widget and configured to handle live chat, offline messaging, and transcript capture, with administrative access provided to a small internal support and sales team. The implementation is scoped to the company website hosted in the United Kingdom, and governance was organized around a lightweight admin configuration model that assigns chat ownership to customer service and sales personnel, archives conversations for follow up, and exposes an agent dashboard for day to day handling of inbound visitor conversations.
Hilger Crystals Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Hilger Crystals deployed Microsoft 365 to support Collaboration across its UK distribution business. The company uses Microsoft 365 on their website and within its 39 person organization to centralize email, document workflows, and internal communications. Microsoft 365 is the primary collaboration platform for internal communication and document management at Hilger Crystals. Configuration aligned with Collaboration capabilities such as Exchange Online for corporate email, SharePoint Online for document libraries and version control, and Microsoft Teams for chat and meetings, reflecting standard functional modules in the Collaboration category. The deployment spans core business functions including operations, sales, and administration across Hilger Crystals UK operations, centralizing content storage and messaging governance and supporting internal workflow orchestration.
Hilger Crystals eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2022 2022
In 2022, Hilger Crystals implemented WooCommerce for eCommerce on its public website. The deployment leverages the WooCommerce plugin within the WordPress site to provide an online storefront, product catalog, and order capture capability for the distribution business. Configuration concentrated on product page templates, catalog attributes, pricing visibility, cart and checkout flows, and store-level tax and shipping rules. Operational ownership is centered on site administrators and the small operations team, with catalog management, inventory tracking, and order management executed through the WooCommerce administrative interface. Governance and workflow alignment were established using WordPress user roles and native WooCommerce order workflows to connect eCommerce operations with sales and fulfillment processes.
Hilger Crystals CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2022 2022
Hilger Crystals IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Hilger Crystals

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hilger Crystals Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hilger Crystals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hilger Crystals digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hilger Crystals Technographics
Hilger Crystals is a Distribution organization based in United Kingdom, with around 39 employees and annual revenues of $6.0 million.
Hilger Crystals operates a diverse technology stack with applications such as Tawk.to, Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Hilger Crystals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Microsoft and Automattic.
Hilger Crystals recently adopted applications including Tawk.to in 2022, WooCommerce in 2022 and ActiveCampaign in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hilger Crystals’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hilger Crystals’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hilger Crystals technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.