Cincinnati, 45240, OH,
United States
Hillman Group Technographics
Hillman Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hillman Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3801 Hillman Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hillman Group has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2018, Verified First Background Screening for BackGround Screening in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hillman Group is running and its propensity to invest more and deepen its relationship with Sage , Oracle , Verified First or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hillman Group revenues, which have grown to $1.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hillman Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hillman Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 Hillman Group implemented Sage 500 ERP, formerly MAS 500, as the central ERP Financial platform to consolidate revenue and retail reporting across its manufacturing and distribution operations. The implementation emphasized point-of-sale analysis for four major customers including five year performance analysis, store on-hand inventory analysis, and national distribution analysis to support commercial decision making.
Configuration work produced more than 200 distinct reports delivered through Sage 500 ERP and Macola, and included structured revenue reporting workflows, inventory reporting and exception analysis, and a library of ad-hoc report templates used by retail business managers. The team created multiple Tableau dashboards that converted transaction and inventory feeds into executive-ready visualizations and operational scorecards.
Integrations and operational coverage focused on feeding daily revenue and trading position data into Sage 500 ERP and Tableau, with explicit regional reporting for the United States, Canada and Latin America. Operational collaboration extended to accounting personnel for revenue integrity checks, sales teams for forward looking projections via weekly conference meetings, and retail managers for promotion testing and store level order projections.
Governance and rollout practices included weekly alignment meetings with sales to keep forward looking projections on track, training of team members on daily report production and conference deck workflows, and ad-hoc analytical support for over 100 retail requests. Outcomes recorded in project notes include completion of 200 plus reports and an explicit enhancement in efficiency and accuracy for US, Canada and Latin America daily revenue reporting by 98 percent, while maintaining reconciliation of reported revenues through joint analysis of trading positions with accounting staff.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verified First | Legacy | Verified First Background Screening | BackGround Screening | HCM | n/a | 2022 | 2022 |
In 2022 Hillman Group implemented Verified First Background Screening to support its Talent Acquisition and HR hiring workflows. Verified First Background Screening is deployed as part of the recruiting and onboarding stack and is used alongside Ceridian Dayforce and Microsoft applications to operationalize candidate intake and orientation across the enterprise.
The deployment centers on candidate background screening workflows, identity verification steps, coordination of onsite drug screening, and intake processes that feed onboarding and orientation activities. Hillman Group staff including Talent Acquisition Specialists and HR Assistants perform day to day recruitment actions such as posting requisitions, scheduling interviews, conducting applicant screening, issuing offers, and completing weekly reports to HR representatives and business managers, with Verified First Background Screening embedded in those screening operations.
Operational coverage spans corporate HR and talent acquisition teams and hiring across multiple distribution centers nationwide, with Verified First Background Screening supporting hiring managers and HR business partners. Governance is operational rather than enterprise programmatic, driven by weekly reporting, hiring manager coordination, and standardization of screening and onboarding steps used by onsite teams and distribution site staff.
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Benefits Administration | HCM |
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2010 | 2010 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2010 | 2010 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Self Service | HCM |
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2017 | 2017 |
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Employment, Income and Experience Verification | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2010 | 2010 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Hillman Group deployed LivePerson Conversational Cloud on its public website to enable web-based conversational engagement. Hillman Group implemented LivePerson Conversational Cloud, a Chatbots and Conversational AI solution, to support customer service and digital engagement functions and to provide real-time messaging for site visitors.
The implementation focuses on conversational bot workflows, natural language processing for intent recognition, session management and agent escalation capabilities, and analytics instrumentation for conversation volume and topic analysis. No specific backend integrations or implementation partners are listed in the source, so the deployment is described at the web channel and contact handling layer with operational ownership implied for customer service and web operations teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2021 | 2021 |
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S&OP | SCM |
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2022 | 2022 |
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Transportation Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2024 |
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Financial Consolidation and Close | EPM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hillman Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hillman Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||