Hiscox USA is a Insurance organization based in United States, with around 1000 employees and annual revenues of $443.0 million.

What digital transformation initiatives has Hiscox USA undertaken?

Hiscox USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Peoplefluent, Sapiens International and LivePerson.

What are the most recent software purchases made by Hiscox USA?

Hiscox USA recently adopted applications including Miro in 2024, DocuSign eSignature in 2023 and Zendesk Service in 2023, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at Hiscox USA?

APPS RUN THE WORLD maintains an up-to-date database of Hiscox USA’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track Hiscox USA’s IT investments?

Our research team continuously updates Hiscox USA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by Hiscox USA?

Subscribe to APPS RUN THE WORLD to access the complete Hiscox USA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Hiscox USA Technographics, Software Purchases, AI and Digital Transformation Initiatives

Q: What enterprise applications does Hiscox USA use?

Hiscox USA operates a diverse technology stack with applications such as PeopleFluent Talent Acquisition, Sapiens IDITSuite for Property & Casualty (formerly Sapiens IDIT) and LivePerson Conversational Cloud, covering areas like Recruiting, Insurance ERP and Chatbots and Conversational AI.

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

Hiscox USA Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Hiscox USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Hiscox USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Hiscox USA has purchased the following applications: PeopleFluent Talent Acquisition for Recruiting in 2022, Sapiens IDITSuite for Property & Casualty (formerly Sapiens IDIT) for Insurance ERP in 2014, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Hiscox USA is running and its propensity to invest more and deepen its relationship with Peoplefluent , Sapiens International , Cotality, formerly CoreLogic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Hiscox USA revenues, which have grown to $443.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hiscox USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Peoplefluent	Legacy	PeopleFluent Talent Acquisition	Recruiting	HCM	n/a	2022	2022

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Peoplefluent

Legacy

PeopleFluent Talent Acquisition

Recruiting

HCM

n/a

2022

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Sapiens International	Legacy	Sapiens IDITSuite for Property & Casualty (formerly Sapiens IDIT)	Insurance ERP	ERP Services and Operations	n/a	2014	2016	In 2014, Hiscox USA selected Sapiens IDITSuite for Property & Casualty (formerly Sapiens IDIT) as a common platform for its global retail insurance businesses. The Insurance ERP engagement was announced in March 2014 and targeted consolidation of core product processing across the UK and other markets. The implementation concentrated on core functional modules for policy administration, claims and billing, configuring Sapiens IDITSuite for Property & Casualty to support policy lifecycle management, claims intake and adjudication workflows, and premium billing processes. The deployment emphasized standardization of underwriting, servicing and billing workflows to create a single operational platform for retail lines. Given the global and core replacement scope a 2016 go live estimate is reasonable following the March 2014 announcement, with rollout focus on the UK and additional markets within Hiscox's retail footprint. The program was positioned to centralize policy administration, claims handling and billing on the Sapiens IDITSuite for Property & Casualty Insurance ERP platform and to improve customer experience while reducing total cost of ownership.
			Insurance ERP	ERP Services and Operations		2022	2022
			Insurance Policy Administration	ERP Services and Operations		2015	2015

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Sapiens International

Legacy

Sapiens IDITSuite for Property & Casualty (formerly Sapiens IDIT)

Insurance ERP

ERP Services and Operations

n/a

2014

2016

In 2014, Hiscox USA selected Sapiens IDITSuite for Property & Casualty (formerly Sapiens IDIT) as a common platform for its global retail insurance businesses. The Insurance ERP engagement was announced in March 2014 and targeted consolidation of core product processing across the UK and other markets. The implementation concentrated on core functional modules for policy administration, claims and billing, configuring Sapiens IDITSuite for Property & Casualty to support policy lifecycle management, claims intake and adjudication workflows, and premium billing processes. The deployment emphasized standardization of underwriting, servicing and billing workflows to create a single operational platform for retail lines. Given the global and core replacement scope a 2016 go live estimate is reasonable following the March 2014 announcement, with rollout focus on the UK and additional markets within Hiscox's retail footprint. The program was positioned to centralize policy administration, claims handling and billing on the Sapiens IDITSuite for Property & Casualty Insurance ERP platform and to improve customer experience while reducing total cost of ownership.

Insurance ERP

ERP Services and Operations

2022