Elk Grove Village, 60007, IL,
United States
Hitachi Industrial Equipment & Solutions America Technographics
Hitachi Industrial Equipment & Solutions America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hitachi Industrial Equipment & Solutions America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Hitachi Industrial Equipment & Solutions America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hitachi Industrial Equipment & Solutions America has purchased the following applications: Adobe Marketo for Marketing Automation in 2021, ServiceNow ITSM for IT Service Management in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hitachi Industrial Equipment & Solutions America is running and its propensity to invest more and deepen its relationship with Adobe Systems , ServiceNow , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hitachi Industrial Equipment & Solutions America revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hitachi Industrial Equipment & Solutions America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hitachi Industrial Equipment & Solutions America Tech Stack and Enterprise Applications
Hitachi Industrial Equipment & Solutions America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Hitachi Industrial Equipment & Solutions America deployed Adobe Marketo on its public website, adopting Marketing Automation to support lead capture and digital campaign orchestration. The implementation centers on web-level instrumentation for visitor tracking and form-driven lead capture, reflecting a focused, web-centric use of Adobe Marketo by a compact marketing organization within the United States.
Adobe Marketo was configured to enable core Marketing Automation capabilities including behavioral tracking, form processing, segmentation, and campaign orchestration, with Marketo components embedded directly into site pages. Operational governance is managed by the company marketing team, with defined workflows for lead qualification and handoff to downstream business processes, and lightweight administration appropriate for a 20-person manufacturing firm.
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Hitachi Industrial Equipment & Solutions America ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Hitachi Industrial Equipment & Solutions America implemented ServiceNow ITSM to provide IT Service Management for its US manufacturing operations and internal IT function. The deployment is a cloud hosted ServiceNow ITSM instance surfaced through the company website to provide a service portal for employees and plant personnel. The implementation covers the 20 employee organization and consolidates incident intake and workflow routing to better align IT support with shop floor and back office needs.
Configuration emphasizes core IT Service Management capabilities, including incident management, change management, a service catalog, knowledge management, and self service ticketing. Governance was structured around role based access and approval workflows to separate IT and operations responsibilities, with SLA tracking and standardized incident escalation paths to formalize requests and outages. The description positions ServiceNow ITSM as the primary system for IT Service Management and internal support workflows, delivered as a cloud SaaS service portal on the corporate website.
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Hitachi Industrial Equipment & Solutions America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 Hitachi Industrial Equipment & Solutions America implemented Microsoft Azure Cloud Services to host and serve its corporate website. The deployment uses Microsoft Azure Cloud Services within an Application Hosting and Computing Services context to provide externally facing web hosting, managed compute, and storage for site assets. The implementation is directly tied to the company website and reflects cloud-based provisioning for public web delivery.
Operational scope is focused on the company web presence for the United States, covering hosting and content delivery for site pages and media. Functional capabilities implemented include managed compute for web workloads, object storage for assets, and platform-managed security controls for transport encryption and access management, consistent with Application Hosting and Computing Services deployments. Governance and configuration are centered on the cloud provider tenancy and site configuration, with rollout limited to the website infrastructure rather than broader internal systems.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Hitachi Industrial Equipment & Solutions America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hitachi Industrial Equipment & Solutions America
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hitachi Industrial Equipment & Solutions America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-13 | Hitachi Industrial Equipment & Solutions America | Evaluated | Mals eCommerce | Mals E-commerce Shopping Cart | Shopping Cart Management | eCommerce |