Santiago Tianguistenco, 52600,
Mexico
Hitchiner Mexico Technographics
Hitchiner Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hitchiner Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Hitchiner Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hitchiner Mexico has purchased the following applications: Fluke eMaint CMMS for Computerized Maintenance Management (CMMS) in 2014, FullStory for Customer Experience in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hitchiner Mexico is running and its propensity to invest more and deepen its relationship with Fluke Corporation , Dassault Systemes , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hitchiner Mexico revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hitchiner Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hitchiner Mexico Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fluke Corporation | Legacy | Fluke eMaint CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Hitchiner Mexico implemented Fluke eMaint CMMS to centralize maintenance planning and work order control. The deployment targeted plant maintenance for production and service equipment, and the implementation is recorded under the Computerized Maintenance Management (CMMS) category, reflecting core use for preventive maintenance scheduling and corrective maintenance control.
The Fluke eMaint CMMS was configured to manage an asset register, assign equipment identification, and program annual preventive maintenance tasks. Functional coverage included preventive maintenance scheduling, corrective work order lifecycle management, calibration scheduling for measurement equipment, commissioning programs for temperature, humidity, pressure and pH control, and administration of burner commissioning and temperature uniformity study documentation aligned to CQI 9.
Operational scope extended across the maintenance department, quality and environmental functions, and interfaced with internal company systems for requisitions and for reporting generation related to hazardous and non dangerous waste. The system supported contractor management for plant and office facility upkeep, and was used to register and deregister equipment as assets entered or left service.
Governance and process controls emphasized assignment of equipment identifiers, registration workflows, and maintenance metrics tracking, including downtime, MTBF, MTTR, and corrective versus preventive maintenance ratios. The CMMS was used to manage standard procedures and related formats, administer 5S training for new staff, and to control authorization of personnel payroll incidents, with successful participation in ISO/TS audit activities recorded during the implementation period.
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Manufacturing ERP | ERP Services and Operations |
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2008 | 2009 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022 Hitchiner Mexico implemented FullStory on its public website, deploying FullStory as its Customer Experience solution for web-based interaction monitoring and analysis. The FullStory deployment uses client-side instrumentation to capture session replay, event capture, page and click analytics, and user interaction timelines, centralizing web session data for the Hitchiner Mexico site.
The implementation leverages standard Customer Experience functional modules such as session replay, event and funnel visualization, and interaction heatmap analysis to support web UX diagnostics and behavioral analytics. Operational scope is the Hitchiner Mexico website, with access and governance configured for digital product, UX, and customer support teams, and controls oriented around role-based access and data retention consistent with session-recording workflows.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Hitchiner Mexico implemented Microsoft Azure Cloud Services to host its customer-facing website. Hitchiner Mexico is a manufacturing firm in Mexico with approximately 800 employees, and the deployment uses Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to support its public web presence and external communications.
The implementation centers on cloud-based web tiers delivering scalable compute and storage, with Microsoft Azure Cloud Services providing platform web services, virtual compute resources, and object storage consistent with Application Hosting and Computing Services functionality. Operational coverage is focused on the corporate website and marketing-led customer touchpoints, and governance is organized around IT operations and content deployment workflows to maintain availability and updates for the site.
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IT Decision Makers and Key Stakeholders at Hitchiner Mexico
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Apps Being Evaluated by Hitchiner Mexico Executives
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