Hmv Retail
Mermaid House, Puddle Dock, Blackfriars,
London, EC4V 3DB,
United Kingdom
London, EC4V 3DB,
United Kingdom
44 20 7432-2000
Retail
Hmv Retail Technographics
Hmv Retail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hmv Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Hmv Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hmv Retail has purchased the following applications: In-House ATS for Applicant Tracking System in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, SAP Emarsys Personalization for Personalization and Product Recommendations in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hmv Retail is running and its propensity to invest more and deepen its relationship with In-House Applications , Sage , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hmv Retail revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hmv Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hmv Retail Tech Stack and Enterprise Applications
Hmv Retail HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Hmv Retail Limited implemented the In-House ATS as their primary Applicant Tracking System. The In-House ATS is embedded on HMV's careers site and serves as the web-facing applicant intake and candidate management layer on their website. The deployment is managed in-house and focuses on web-based job posting, online application capture, and centralized candidate records.
Functional capabilities implemented include job requisition publishing, application form processing, candidate tracking and status workflows, automated email notifications, and recruitment reporting consistent with an Applicant Tracking System. Operational control and governance are held by internal HR and recruitment teams who administer the In-House ATS and operate the careers site to coordinate hiring activity across the organization. Integrations are limited to the careers website interface and email communication flows, emphasizing in-house administration rather than external system dependencies.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Hmv Retail Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Hmv Retail Limited deployed Cisco Webex Meetings, the Audio Video and Web Conferencing application, embedding the Cisco Webex Meetings experience on its public website. The implementation established Webex as a hosted web conferencing layer accessible from the company site while aligning the application with Hmv Retail Limiteds UK retail operations and corporate communications needs.
The deployment leveraged core Audio Video and Web Conferencing capabilities including scheduled and ad hoc meetings, HD video and audio, screen and content sharing, participant management and host controls, and cloud recording. Configuration work focused on meeting templates, role-based host permissions, and meeting scheduling workflows to standardize virtual sessions for internal and externally initiated use cases.
Operationally the Cisco Webex Meetings instance was surfaced through the Hmv website to provide direct meeting links and web conference access, while user access and provisioning covered corporate staff and retail management across the United Kingdom. The roll out was sized to the company scale of approximately 1600 employees and targeted functions such as corporate communications, store leadership coordination, and customer service engagement where web conferencing is required.
Governance centered on centralized admin controls within Cisco Webex Meetings, meeting policy configuration, and user permissioning to manage who can schedule and host sessions. The implementation emphasized consistent meeting templates and administrative oversight rather than bespoke integrations with other enterprise systems.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Hmv Retail eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Emarsys Personalization | Personalization and Product Recommendations | eCommerce | n/a | 2015 | 2015 |
In 2015, Hmv Retail Limited implemented SAP Emarsys Personalization on its website hmv.com. SAP Emarsys Personalization is deployed to deliver onsite product recommendations and personalized content as part of Hmv Retail Limited's Personalization and Product Recommendations initiatives, and the solution is managed through the company digital merchandising and ecommerce functions in the United Kingdom.
Configuration emphasizes core personalization capabilities common to the category, including a recommendation engine, customer profiling and segmentation, rule based content targeting, and real time behavioral triggers to surface product widgets and personalized banners. Implementation details show an operational focus on session based decisioning and persistent user profiles, campaign orchestration and A B testing to refine recommendations, and governance that places merchandising teams in control of rules while marketing teams operate campaign execution and analytics driven segmentation.
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Hmv Retail CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Hmv Retail PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Hmv Retail IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hmv Retail CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Hmv Retail
| First Name | Last Name | Title | Function | Department | Phone | |
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Business Intelligence Manager | Manager | IT | |
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Head of Trading (Buying/Commercial) - Music & Impulse | Director | Procurement | |
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Applications Support Manager | Manager | IT | |
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Central Operations Manager | Manager | Finance | |
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Finance Director | Director | Finance | |
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Senior Finance Manager | Manager | Finance | |
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HR Manager | Manager | HR | |
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Head of IT | Director | IT | |
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HR Manager | Manager | HR | |
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Payroll Manager | Manager | Finance | |
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HR Manager | Manager | HR | |
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Head of HR | Director | HR | |
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Apps Being Evaluated by Hmv Retail Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hmv Retail IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hmv Retail digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Hmv Retail Technographics
Hmv Retail is a Retail organization based in United Kingdom,
with around 1600 employees and annual revenues of $260.0 million.
Hmv Retail operates a diverse technology stack with applications such as
In-House ATS, Cisco Webex Meetings and SAP Emarsys Personalization,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Personalization and Product Recommendations.
Hmv Retail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Cisco Systems and SAP.
Hmv Retail recently adopted applications including
Coveo Qubit CommerceAI in 2021, SAP Emarsys in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hmv Retail’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hmv Retail’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hmv Retail technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.