Holiday Inn Singapore
10 Farrer Park Station Road,
Singapore, 217564,
Singapore
Singapore, 217564,
Singapore
65 6824 8888
Leisure and Hospitality
Holiday Inn Singapore Technographics
Holiday Inn Singapore Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Holiday Inn Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Holiday Inn Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Holiday Inn Singapore has purchased the following applications: RadiusOne AR Suite for AR Automation in 2020, Centreli for Absence and Leave Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Holiday Inn Singapore is running and its propensity to invest more and deepen its relationship with HighRadius , Microsoft , Centreli or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Holiday Inn Singapore revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Holiday Inn Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Holiday Inn Singapore Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Holiday Inn Singapore deployed RadiusOne AR Suite for AR Automation on its website to support accounts receivable operations. The RadiusOne AR Suite implementation focused on customer-facing invoice presentment and web-based payment workflows, and it was configured with AR Automation capabilities commonly used for electronic invoicing, automated collections, cash application, and dispute tracking. This deployment positions RadiusOne AR Suite as the hotel's primary AR Automation tool for Accounts Receivable business functions. Deployment scope covered the hotel finance and accounts receivable teams in Singapore, delivered through the hotel website for guest and corporate bill presentment, and governance centered on standardizing billing and collections processes with role based access and defined handoffs for dispute resolution.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Centreli | Legacy | Centreli | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020 Holiday Inn Singapore deployed Centreli as its Absence and Leave Management application. The deployment was adopted by Holiday Inn and IHG HR teams to manage employee leave, PTO requests and shared calendars for staff linked to the organization’s UK operations, with an explicit aim of improving visibility of staff availability.
The implementation centered on Centreli’s absence and leave management capabilities, configured to standardize time off request workflows, approval routing and shared availability calendars. Configuration work focused on centralizing time-off approvals and reporting, and aligning entitlement rules and accrual tracking with the hotel’s payroll and scheduling practices. Centreli was instrumented to provide managers and HR users a unified view of employee availability and leave balances.
Operational coverage emphasized HR and scheduling functions that support the UK operations, consolidating approvals and reporting into a single application workflow. Governance changes included standardized approval policies and centralized reporting for HR and line managers, enabling consistent leave administration across the covered sites. The implementation is documented on the vendor site and is described as improving visibility of staff availability.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Holiday Inn Singapore deployed Cisco Webex Meetings as an embedded conferencing solution on its public website, using the application to provide real-time guest and staff collaboration. Cisco Webex Meetings is used as the primary Audio Video and Web Conferencing platform for the property, supporting front desk communications, sales and events engagement, and internal team meetings.
The deployment emphasizes browser-based access and hosted meeting sessions, leveraging Cisco Webex Meetings capabilities such as multi-party video, audio bridging, screen sharing, meeting scheduling and cloud recording, configured for property-level hosts and event coordinators. Configuration focused on web-embedding and meeting join flows to reduce client-side setup, with standard controls for participant management, meeting moderation and access control.
Operational coverage is property-wide at the Singapore site, extending from guest-facing virtual meeting scheduling on the website to internal collaboration for operations and sales teams. Administration and user provisioning are managed at the hotel level, with clearly defined host roles and meeting governance policies to control external access and maintain meeting hygiene.
Technical architecture is centered on Cisco cloud-hosted meeting services interfacing through web clients embedded on the Holiday Inn Singapore site, minimizing on-premises conferencing infrastructure. The implementation aligns the Cisco Webex Meetings application with Audio Video and Web Conferencing functional workflows for hospitality operations, emphasizing simple browser joins, event consultation sessions and staff coordination.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Holiday Inn Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Holiday Inn Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Holiday Inn Singapore Technographics
Holiday Inn Singapore is a Leisure and Hospitality organization based in Singapore,
with around 300 employees and annual revenues of $20.0 million.
Holiday Inn Singapore operates a diverse technology stack with applications such as
RadiusOne AR Suite, Centreli and Cisco Webex Meetings,
covering areas like AR Automation, Absence and Leave Management and Audio Video and Web Conferencing.
Holiday Inn Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HighRadius, Centreli and Cisco Systems.
Holiday Inn Singapore recently adopted applications including
Salesforce Sales Cloud in 2021, RadiusOne AR Suite in 2020 and Centreli in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Holiday Inn Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Holiday Inn Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Holiday Inn Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.