Hollard Insurance Australia
Level 5, 100 Mount St,
Sydney, 2060, NSW,
Australia
Sydney, 2060, NSW,
Australia
61 2 9253-6600
Insurance
Hollard Insurance Australia Technographics
Hollard Insurance Australia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hollard Insurance Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Hollard Insurance Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hollard Insurance Australia has purchased the following applications: ProSpend for Expense Management in 2024, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2020, Duck Creek Policy for Insurance Policy Administration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hollard Insurance Australia is running and its propensity to invest more and deepen its relationship with ProSpend , Edenred , Duck Creek Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hollard Insurance Australia revenues, which have grown to $1.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hollard Insurance Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hollard Insurance Australia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProSpend | Legacy | ProSpend | Expense Management | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, Hollard Insurance Australia implemented ProSpend to transform accounts payable, expense management and travel reconciliation across its ANZ operations. Hollard Insurance Australia ProSpend Expense Management supports accounts payable, expense reporting and travel reconciliation functions and was positioned to deliver faster invoice processing and improved visibility for corporate finance.
The deployment included ProSpend modules explicitly identified in the case study, namely AP automation, the expense management suite and the Travel Manager. Configuration work focused on invoice routing and approval workflows, expense reporting and corporate card reconciliation processes, leveraging standard Expense Management capabilities to automate reconciliation and streamline approvals.
Operational coverage extended across Hollard’s finance, accounts payable and corporate travel teams in Australia and New Zealand, with ProSpend acting as the system of record for expense and travel reconciliation. The rollout emphasized unifying reconciliations and approval flows within finance and travel operations to improve end to end visibility of spend.
Governance changes centered on standardized expense policy enforcement and centralized reconciliation workflows to improve control over corporate card activity. The ProSpend case study reports outcomes of significantly reduced invoice processing time, faster invoice processing and better corporate card reconciliation following the implementation of ProSpend.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Policy | Insurance Policy Administration | ERP Services and Operations | Xceedance | 2024 | 2024 |
In 2024, Hollard Insurance Australia implemented Duck Creek Policy as the centrepiece of a new core platform to support its Insurance Policy Administration needs, targeting quoting, binding, endorsing, referring, billing, renewing, and mid term broker changing with minimal human interaction. The program was executed as a six month delivery led by SI Xceedance, with a headless implementation enabling straight through processing with a major brokerage platform and integrated production support following go live.
The implementation consolidated Duck Creek Policy alongside Duck Creek Billing, Duck Creek Party, Data Hub, and Message Hub, with .NET components and Azure Logic Apps used for orchestration and batch processing. Configuration leveraged Duck Creek low code capabilities to deliver customized screens, underwriting rules, product specific task queues, custom transactions and statuses, custom referral workflows, and support for multiple payment and commission plans, while creating country layers and three live product lines covering home, landlord, and motor insurance.
Integrations were completed end to end, including certification and testing with existing broker applications, a new payment gateway, a data warehouse for reporting and auditing, and the insurer s external rating engine for commercial and personal lines. The project included a custom renewal migration process to move existing policies into the Duck Creek Policy environment, and multiple batch processes were implemented to support Australian regional operations and settlement workflows.
Governance and delivery were managed by Xceedance s global team operating across Australia, the United States, and India, with the client s Testing Center for Excellence executing functional, regression, and performance testing. The engagement delivered within defined budgets and schedule, continues under a production support model, and represents a first in Australia for simultaneously implementing three product lines, a new policy system, integrated communications, and completed data migration within a six month window.
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Time Tracking and Billing | ERP Services and Operations |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Single Sign-On (SSO) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hollard Insurance Australia
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Apps Being Evaluated by Hollard Insurance Australia Executives
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FAQ - APPS RUN THE WORLD Hollard Insurance Australia Technographics
Hollard Insurance Australia is a Insurance organization based in Australia,
with around 1600 employees and annual revenues of $1.49 billion.
Hollard Insurance Australia operates a diverse technology stack with applications such as
ProSpend, Reward Gateway Employee Reward and Recognition and Duck Creek Policy,
covering areas like Expense Management, Employee Recognition and Rewards Management and Insurance Policy Administration.
Hollard Insurance Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ProSpend, Edenred and Duck Creek Technologies.
Hollard Insurance Australia recently adopted applications including
ProSpend in 2024, Duck Creek Policy in 2024 and Duck Creek Billing in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hollard Insurance Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hollard Insurance Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hollard Insurance Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.