List of Duck Creek Policy Customers
Duck Creek Technologies
100 Summer St 8th Floor Suite #801,
Boston, 2210, MA,
United States
Boston, 2210, MA,
United States
1 833-798-7789
Professional Services
1900
$375M
Since 2010, our global team of researchers has been studying Duck Creek Policy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duck Creek Policy for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duck Creek Policy for Insurance Policy Administration include: Progressive, a United States based Insurance organisation with 66300 employees and revenues of $75.37 billion, Allstate, a United States based Insurance organisation with 55000 employees and revenues of $67.69 billion, GEICO, a United States based Insurance organisation with 40000 employees and revenues of $35.09 billion, The Hartford Insurance Group, a United States based Insurance organisation with 19900 employees and revenues of $20.00 billion, Ageas Seguros, a Portugal based Insurance organisation with 50000 employees and revenues of $18.53 billion and many others.
Contact us if you need a completed and verified list of companies using Duck Creek Policy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Duck Creek Policy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ageas Seguros | Insurance | 50000 | $18.5B | Portugal | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2018 | n/a |
In 2018, Ageas Seguros implemented Duck Creek Policy as part of a combined Duck Creek Claims and Duck Creek Policy initiative for its Portuguese business, categorized under Insurance Policy Administration. The program supported Ageas Portugal Group's aggressive digital agenda and expansion following local acquisitions, establishing Duck Creek Policy as the insurer's core platform for policy administration in Portugal.
The implementation scope included policy lifecycle capabilities such as quoting, rating, policy issuance, endorsements and product configuration, and was paired with Duck Creek Claims to enable end to end policy to claims decisioning. Configuration emphasis was placed on product model flexibility and business rule management to allow underwriting rule changes and product updates with reduced customization, aligning with typical Insurance Policy Administration functional requirements.
Rollout covered Ageas Seguros' Portuguese operations and distribution channels including brokers and bank branch channels, aligning policy administration with claims processing and customer service workflows. Integrations focused on streamlining back office reconciliation and operational systems to accelerate case handling and underwriting decisions, while freeing IT staff to prioritize the company’s digital first strategy and acquisition integration work. The program consolidated multiple existing systems into a unified Duck Creek platform to streamline operations across the region.
Governance and rollout planning emphasized faster decision making and improved customer support, with the upgradable Duck Creek Policy platform positioned to help Ageas keep pace with market change in Portugal. The initiative explicitly targeted increased internal process efficiency, lower operating costs and freeing IT resources to focus on digital initiatives. This positions Ageas Seguros Duck Creek Policy Insurance Policy Administration to support customer service, underwriting, claims and IT operations.
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AIG Korea | Insurance | 400 | $200M | South Korea | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2020 | n/a |
In 2020, AIG Korea implemented Duck Creek Policy as part of AIG's broader selection of Duck Creek OnDemand to standardize policy administration across the group. Duck Creek Policy was deployed via Duck Creek OnDemand, an end-to-end SaaS cloud-based Insurance Policy Administration solution that supplies hosted services, support, and continuous functional updates to policy operations.
The implementation emphasized Insurance Policy Administration capabilities typical for property and casualty operations, including policy lifecycle workflows such as issuance, endorsements, renewals, and rating support, configured through the vendor's cloud-delivered configuration and continuous delivery model. The deployment also prioritized underwriting support and improvements to customer and distribution partner digital experience, aligning functional configuration with AIG 200 objectives for underwriting excellence and operating infrastructure modernization.
Operational coverage includes AIG businesses around the world with AIG Korea serving as a regional participant in the global rollout, and the Duck Creek Policy deployment was positioned to integrate with the insurer's global underwriting platform and distribution channels to enable enhanced data insights for underwriting. Governance and rollout were aligned to the enterprise AIG 200 program, leveraging the SaaS architecture to centralize operational control, shift infrastructure responsibility to the provider, and provide a continuous delivery pipeline for evolving policy administration functionality.
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Allstate | Insurance | 55000 | $67.7B | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2018 | n/a |
In 2018, Allstate implemented Duck Creek Policy as part of its Insurance Policy Administration for commercial lines. The implementation targeted the Commercial Auto Product used for quoting and creating business auto insurance policies, positioning Duck Creek Policy as the central policy administration application for that product stream.
The deployment emphasized standard policy and billing capabilities, including policy workflow orchestration, billing workflow, rating and premium calculations, UI pages, forms management, payments handling, and versioning. Teams received Duck Creek Manuscript software training to customize business rules and document templates, and developers practiced coding exercises that aligned with policy and billing modules in Duck Creek Policy.
Operational integrations focused on internal Allstate systems and cross-team interfaces required by the Commercial Auto Product, with work tracing to databases holding quote, policy, billing, and insights data. Engineering and QA used Azure DevOps and Version-One for task management, and production support relied on SQL, production logs, and debug tools to diagnose incidents and deploy change orders into Duck Creek Policy.
Governance and rollout followed Agile cadences and PI planning, with daily defect triage meetings to prioritize fixes and an established approval and review process for production releases. The program included structured onboarding and formal Duck Creek assessments, and as the team matured they met PI planned goals and were able to take on additional work.
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American National Insurance Company | Insurance | 5200 | $4.5B | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2018 | n/a |
In 2018 American National Insurance Company implemented Duck Creek Policy as its Insurance Policy Administration platform. The implementation targeted Personal Lines, the Multiple Line Marketing Channel, and support for Special Markets lease protection offerings, focusing on core policy processing to support underwriting and policy lifecycle activities across those business units.
The deployment configured core policy administration capabilities including policy lifecycle management, rating and underwriting rule orchestration, endorsement and renewal workflow automation, and product configuration for specialty lease protection. Enterprise Process Automation led development of internal user experience applications to automate policy administration tasks and streamline operational workflows for processing policies and claims.
Architecture work emphasized an API first approach, blending traditional SOA and microservice principles to expose policy services and enable composable service patterns. Enterprise Architecture Councils provided governance and portfolio oversight, defining standards for APIs, service contracts, and deployment practices to align development with enterprise architecture.
Senior IT leadership sponsored strategy and governance for the Personal Lines Digital Transformation initiative, supported application solutions for the Special Markets Group, and championed the modernization of the Personal Lines application portfolio including the migration to Duck Creek Policy. The program combined process standardization, oversight of development teams, and adoption of automated workflows to improve alignment between IT and business units.
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Anchor General Insurance Company | Insurance | 250 | $80M | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2020 | n/a |
In 2020, Anchor General Insurance Company implemented Duck Creek Policy on Duck Creek OnDemand, deploying Duck Creek Policy as its Insurance Policy Administration solution to centralize policy lifecycle management for its personal auto lines. The deployment used Duck Creek OnDemand SaaS delivery, associating the Duck Creek Policy application with a vendor-managed infrastructure and upgrade model under the Insurance Policy Administration category.
The implementation leveraged Duck Creek non-standard auto content and ready-to-run components, including policy administration capabilities and embedded services for motor vehicle records and police report intake. The rollout was executed on an accelerated timeline of about nine months using OnDemand ready-to-run solutions, and the platform was provisioned to support 3,000 concurrent policy and billing users with capacity planning to increase to 10,000 by year six.
Operational coverage included new agent and consumer web portals to enable bill presentment, payment processing, ID card printing, policy viewing, and claims submission, extending distribution and self-service channels for independent agents and end consumers. Duck Creek Policy operated alongside billing and claims modules on the Duck Creek OnDemand environment to provide an integrated policy, billing and claims service layer across Anchor General business functions.
Governance moved toward vendor-managed application operations, with Duck Creek responsible for application maintenance, upgrades, infrastructure and extended ecosystem services, allowing Anchor General IT to refocus on strategic initiatives. Expected outcomes cited by the company included expanded capabilities, improved customer and agent experience, and broader web-based self-service, all aligned to the Insurance Policy Administration implementation of Duck Creek Policy.
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Insurance | 1000 | $246M | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2018 | Cognizant |
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Insurance | 900 | $296M | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2018 | n/a |
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Insurance | 1100 | $100M | Bermuda | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2015 | Accenture |
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Insurance | 9200 | $1.0B | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2017 | n/a |
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Insurance | 90 | $10M | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2010 | n/a |
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Buyer Intent: Companies Evaluating Duck Creek Policy
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Duck Creek Policy. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Duck Creek Policy for Insurance Policy Administration include:
- Fresh &Amp; Honest Cafe, a India based Distribution organization with 200 Employees
- Serent Capital, a United States based Banking and Financial Services company with 10 Employees
- American Financial Group, a United States based Insurance organization with 8500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Duck Creek Policy Coverage
Duck Creek Policy is a Insurance Policy Administration solution from Duck Creek Technologies.
Companies worldwide use Duck Creek Policy, from small firms to large enterprises across 21+ industries.
Organizations such as Progressive, Allstate, GEICO, The Hartford Insurance Group and Ageas Seguros are recorded users of
Duck Creek Policy for Insurance Policy Administration.
Companies using Duck Creek Policy are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Duck Creek Policy are most concentrated in United States and Portugal, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Duck Creek Policy across Americas, EMEA, and APAC.
Companies using Duck Creek Policy range from small businesses with 0-100 employees - 10.45%, to mid-sized firms with 101-1,000 employees - 43.28%, large organizations with 1,001-10,000 employees - 32.84%, and global enterprises with 10,000+ employees - 13.43%.
Customers of Duck Creek Policy include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Duck Creek Policy customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Policy Administration.