Worcester, 01608, MA,
United States
Xceedance
Xceedance, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Xceedance collaboration with software players such as Duck Creek Technologies empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Xceedance | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | ERP Services and Operations |
| Xceedance | Duck Creek Technologies | Duck Creek Billing | Time Tracking and Billing | ERP Services and Operations |
| Xceedance | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | Analytics and BI |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Berkshire Hathaway Specialty Insurance | Insurance | 1427 | $657M | United States | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2016 |
In 2016, Berkshire Hathaway Specialty Insurance implemented Duck Creek Policy as its Insurance Policy Administration platform, beginning a program that ran from January 2016 through June 2017 with implementation support from Xceedance. The initiative targeted Commercial Lines Casualty business and positioned Duck Creek Policy to act as the primary system for writing business across multiple coverage lines and international markets where the company operates including Australia and New Zealand.
The deployment centered on policy administration for Commercial Lines Casualty, explicitly supporting General Liability, Umbrella Liability, Excess Liability, and Construction Liability coverages. Duck Creek Policy was used to write business for industry verticals including Manufacturing and Distribution, Education, Power and Utilities, Mining and Energy, Oil and Gas, Construction, Professional Services, and Healthcare and Life Sciences, providing core issuance and policy record capabilities aligned with Insurance Policy Administration requirements.
The implementation included a data and reporting pipeline where transactional XML from Duck Creek Policy was shredded into a relational database, then moved into a data warehouse using SQL Server Integration Services. Reporting was automated using SQL Server Reporting Services to generate and print standard documents, and analytical reporting was provisioned via SQL Server Analysis Services cubes to support decision making. These integrations established a structured flow from policy transactions to enterprise reporting and cube based analysis.
Operational coverage focused on Commercial Lines Casualty underwriting and portfolio management workflows, with the system and data pipeline enabling centralized reporting and cube based analytics for business users. Governance and rollout were coordinated with Xceedance and emphasized end to end data processing from Duck Creek Policy through ETL and reporting stacks, ensuring policy administration, data warehousing, and reporting processes were aligned for underwriting and analytics consumption.
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Hollard Insurance Australia | Insurance | 1600 | $1.5B | Australia | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2024 |
In 2024 Hollard Insurance Australia implemented Duck Creek Insights as the Analytics and BI component within a broader Duck Creek Technologies suite, delivered by Xceedance. The rollout was completed in six months and covered three product lines, home, landlord, and motor, while positioning Duck Creek Insights to support reporting and auditing needs for the Australian region.
The technical implementation included Duck Creek Policy Admin platform, Duck Creek Billing platform, Duck Creek Party, Data Hub, Message Hub, .NET components, and Azure Logic Apps alongside Duck Creek Insights. Configuration work delivered custom screens and underwriting rules, task queues per product, custom transactions, custom status flows, referral processes, and multiple payment and commission plans, and implemented multiple batch processes to support operational workflows.
Integrations were explicit and tested end to end, including broker portal interactions for quoting, binding, endorsing, referring, billing, renewing, and mid-term broker changes, an external rating system for commercial and personal lines, a new payment gateway, and a data warehouse for analytics and audit reporting. The program performed integration testing and certification with existing broker applications prior to go live and used Duck Creek Data Hub and Message Hub plus Azure Logic Apps to orchestrate data flows between production systems and Duck Creek Insights.
Governance and delivery were led by Xceedance with a global delivery team spanning Australia, the United States, and India, leveraging over 600 hours of Duck Creek implementation experience and close coordination between business, data, and testing teams. The project completed migration activities including a custom renewal migration process and continued post production support and maintenance, meeting the defined budgets and schedule while establishing Duck Creek Insights as the Analytics and BI backbone for Hollard Insurance Australia.
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Hollard Insurance Australia | Insurance | 1600 | $1.5B | Australia | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | 2024 |
In 2024, Hollard Insurance Australia implemented Duck Creek Policy as the centrepiece of a new core platform to support its Insurance Policy Administration needs, targeting quoting, binding, endorsing, referring, billing, renewing, and mid term broker changing with minimal human interaction. The program was executed as a six month delivery led by SI Xceedance, with a headless implementation enabling straight through processing with a major brokerage platform and integrated production support following go live.
The implementation consolidated Duck Creek Policy alongside Duck Creek Billing, Duck Creek Party, Data Hub, and Message Hub, with .NET components and Azure Logic Apps used for orchestration and batch processing. Configuration leveraged Duck Creek low code capabilities to deliver customized screens, underwriting rules, product specific task queues, custom transactions and statuses, custom referral workflows, and support for multiple payment and commission plans, while creating country layers and three live product lines covering home, landlord, and motor insurance.
Integrations were completed end to end, including certification and testing with existing broker applications, a new payment gateway, a data warehouse for reporting and auditing, and the insurer s external rating engine for commercial and personal lines. The project included a custom renewal migration process to move existing policies into the Duck Creek Policy environment, and multiple batch processes were implemented to support Australian regional operations and settlement workflows.
Governance and delivery were managed by Xceedance s global team operating across Australia, the United States, and India, with the client s Testing Center for Excellence executing functional, regression, and performance testing. The engagement delivered within defined budgets and schedule, continues under a production support model, and represents a first in Australia for simultaneously implementing three product lines, a new policy system, integrated communications, and completed data migration within a six month window.
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Insurance | 1600 | $1.5B | Australia | Duck Creek Technologies | Duck Creek Billing | Time Tracking and Billing | 2024 |
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Buyer Intent: Companies Evaluating Xceedance Services
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