Horizon Hobby, LLC
2904 Research Road,
Champaign, 61822, IL,
United States
Champaign, 61822, IL,
United States
1 217-352-1913
Distribution
Horizon Hobby, LLC Technographics
Horizon Hobby, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Horizon Hobby, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Horizon Hobby, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Horizon Hobby, LLC has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Horizon Hobby, LLC is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Horizon Hobby, LLC revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Horizon Hobby, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Horizon Hobby, LLC Tech Stack and Enterprise Applications
Horizon Hobby, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Horizon Hobby, LLC deployed Rocket.chat on its public website to provide a conversational interface for online visitors and customers. The Rocket.chat implementation is referenced within the Chatbots and Conversational AI category and focuses on delivering web-based live chat and automated conversational flows alongside agent-assisted interactions.
The deployment centers on an embedded web chat widget and Rocket.chat server functionality to enable real-time messaging, presence, and an agent console for support staff. Functional capabilities implemented include the web chat widget, real-time messaging, message routing to agents, canned responses for common queries, and automated handoff points between bot-driven flows and live agents, consistent with Chatbots and Conversational AI platform patterns.
Integration was executed via the website front end so the chat interface serves as a direct channel between site visitors and Horizon Hobby support personnel. Operational scope is concentrated on online customer support and site engagement for the companys ecommerce presence, aligning the Rocket.chat implementation with customer service and digital storefront interaction workflows.
Governance and operational controls are organized around configuration management for the embedded widget, moderation controls and scripted response libraries to standardize conversational handling, and agent console usage policies to manage live interactions. Rollout and operational ownership are aligned with customer service and site operations teams, keeping the implementation scoped to the website channel.
|
Horizon Hobby, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Horizon Hobby, LLC implemented Microsoft 365 to provide a unified Collaboration platform for internal productivity and communications. The deployment centers on Microsoft 365 core services, with Microsoft 365 used to deliver hosted email, real-time chat and meetings, document libraries, and file synchronization across the organization.
Configuration emphasis shows standard Collaboration modules enabled, including Exchange Online style email, Teams style meetings and chat, SharePoint style intranet and document management, OneDrive style personal file sync, and Office productivity applications for content creation and co-authoring. Automation and workflow capabilities align with collaboration patterns, supporting shared document versioning, calendaring, and team-based communication channels.
Operationally the Microsoft 365 implementation is managed as a centralized tenant, with administrative controls, role based access, and information governance policies applied to support corporate collaboration. Horizon Hobby, LLC Microsoft 365 Collaboration supports business functions across internal teams for communications, document management, and cross-functional collaboration, with governance and access controls governing content lifecycle and user permissions.
|
Horizon Hobby, LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Horizon Hobby, LLC implemented Algolia Search on its website. The deployment used Algolia Search within the Application, Web and Enterprise Search category to power product search and discovery across the Horizon Hobby e-commerce catalog.
Implementation centered on index design and front end search experiences, with Algolia Search configured to support full text relevance ranking, faceted navigation, autocomplete and typo tolerance. The configuration included relevance tuning, synonym management and query rules to align results with product merchandising and seasonal promotions.
Operational coverage is focused on the customer facing e-commerce site, supporting merchandising, digital marketing and customer experience workflows. Search analytics from Algolia Search feed relevance adjustments and inform product merchandising decisions, with product feed ingestion and index updates synchronized to catalog changes.
Governance established by Horizon Hobby includes defined workflows for relevance management, content owners controlling synonyms and ranking rules through the Algolia Search management console, and iterative tuning driven by search analytics. The implementation emphasizes centralized search configuration for consistent discovery behavior across product categories and ongoing operational ownership by merchandising and e-commerce teams.
|
Horizon Hobby, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2012 | 2012 |
|
Horizon Hobby, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Horizon Hobby, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Horizon Hobby, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Horizon Hobby, LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Horizon Hobby, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Horizon Hobby, LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Horizon Hobby, LLC Technographics
Horizon Hobby, LLC is a Distribution organization based in United States,
with around 370 employees and annual revenues of $50.0 million.
Horizon Hobby, LLC operates a diverse technology stack with applications such as
Rocket.chat, Microsoft 365 and Algolia Search,
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Horizon Hobby, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rocket.chat, Microsoft and Algolia.
Horizon Hobby, LLC recently adopted applications including
HCL Commerce (ex IBM Websphere Commerce) in 2021, Salesforce Commerce Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Horizon Hobby, LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Horizon Hobby, LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Horizon Hobby, LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.