Lake Forest, 92630, CA,
United States
Horizon Technology Technographics
Horizon Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Horizon Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Horizon Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Horizon Technology has purchased the following applications: Plex ERP for Manufacturing ERP in 2019, Olark Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Horizon Technology is running and its propensity to invest more and deepen its relationship with Plex Systems , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Horizon Technology revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Horizon Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Horizon Technology Tech Stack and Enterprise Applications
Horizon Technology ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Plex Systems | Legacy | Plex ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2019 | 2019 |
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Horizon Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Horizon Technology deployed Olark Live Chat on its public website. Olark Live Chat is implemented as a Chatbots and Conversational AI solution to provide on-site messaging for customer engagement and real-time visitor communication supporting the company’s professional services portfolio.
The deployment relies on an embedded front-end chat widget and Olark’s cloud-hosted agent console, configuring live chat messaging, visitor monitoring, chat transcripts, and lead capture workflows consistent with Olark Live Chat capabilities. Operational coverage is the corporate website, with administration performed through the Olark admin interface and operator consoles, aligning the application to customer engagement and real-time support functions for Horizon Technology.
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Horizon Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Horizon Technology implemented Microsoft 365 as its primary Collaboration platform. Horizon Technology deployed Microsoft 365 to support a 90 person professional services business, consolidating productivity, email, and document workflows under a cloud subscription model.
The Microsoft 365 implementation includes core Collaboration capabilities such as Exchange Online mailboxes, SharePoint Online document libraries, Microsoft Teams for synchronous and asynchronous collaboration, OneDrive for Business file sync, and the Office desktop and web applications, all provisioned within a single Microsoft 365 tenant. Identity and access are managed through Azure Active Directory to centralize authentication and administrative control, and Microsoft 365 compliance and security features are used to configure retention, sharing, and external collaboration settings.
Operational coverage targets professional services, project delivery, and back office functions across the United States, with tenant-level IT administration combined with delegated site and team ownership for departmental governance. Public-facing web content references Microsoft 365 components, indicating that Microsoft 365 is instrumented beyond internal productivity to support corporate communications and externally visible services.
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Collaboration | Collaboration |
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2018 | 2018 |
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Horizon Technology Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Horizon Technology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Horizon Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Horizon Technology PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Quality Management | PLM and Engineering |
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2019 | 2019 |
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Horizon Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Horizon Technology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Horizon Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-11 | Horizon Technology | Evaluated | Toast | Toast POS | Point Of Sale | ERP Services and Operations |