Hornbach Bouwmarkt (Nederland)
Hornbach Bouwmarkt (Nederland) Technographics
Hornbach Bouwmarkt (Nederland) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hornbach Bouwmarkt (Nederland) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 424 Hornbach Bouwmarkt (Nederland) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hornbach Bouwmarkt (Nederland) has purchased the following applications: Klarna Payments for Payment Processing in 2021, Netigate for Survey and Questionnaire in 2021, SAP Commerce Cloud (ex Hybris) for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hornbach Bouwmarkt (Nederland) is running and its propensity to invest more and deepen its relationship with Klarna , Netigate , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hornbach Bouwmarkt (Nederland) revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hornbach Bouwmarkt (Nederland) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hornbach Bouwmarkt (Nederland) Tech Stack and Enterprise Applications
Hornbach Bouwmarkt (Nederland) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Hornbach Bouwmarkt (Nederland) implemented Klarna Payments on its public website. Klarna Payments serves as the Payment Processing solution for the company, handling online checkout and consumer payment options.
Deployment centered on embedding Klarna Payments into the online storefront checkout, using hosted payment widgets and payment method orchestration to support card payments, invoice and installment flows. Configuration included client side checkout integration, server side payment event handling, and standard authorization and capture workflows typical of payment processing.
Klarna Payments connects payment events to Hornbach's order management and finance processes to enable settlement and reconciliation workflows, with operational ownership split between ecommerce, payments operations and finance teams. The implementation focused on web checkout instrumentation, session level payment routing and handling of returns and refunds through integrated payment callbacks.
Governance established acceptance rules, reconciliation cadence and refund authorization workflows embedded into existing commerce order management procedures. Ongoing operations emphasize dispute handling, settlement visibility and compliance with Dutch payment regulations.
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Hornbach Bouwmarkt (Nederland) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netigate | Legacy | Netigate | Survey and Questionnaire | Collaboration | n/a | 2021 | 2021 |
Hornbach Bouwmarkt (Nederland) implemented Netigate in 2021 to capture on-site customer feedback on Hornbach.nl. The deployment uses Netigate as a web-embedded Survey and Questionnaire platform on the public website to solicit customer experience and post-interaction feedback. Netigate is instantiated as the primary survey engine for web feedback collection and is visibly instrumented on Hornbach.nl pages.
The implementation configures Netigate survey templates and the platform survey builder to run embedded widgets and timed triggers, with conditional question logic and respondent routing consistent with Survey and Questionnaire capabilities. Configuration emphasizes front-end embedding and form presentation, along with Netigate hosted response storage and built-in analytics dashboards for response segmentation and trend analysis. The setup aligns with typical survey functional modules, including questionnaire management, response collection, and dashboard reporting in Netigate.
Operational coverage is focused on the customer-facing website and the customer experience and marketing functions that consume survey results. Governance centers on web survey management, survey scheduling, and workflow for response review and action by Hornbach Bouwmarkt teams. The implementation narrative documents Hornbach Bouwmarkt (Nederland) using Netigate on their website as a web-based Survey and Questionnaire solution to capture and route customer feedback to relevant business functions.
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Hornbach Bouwmarkt (Nederland) eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015 Hornbach Bouwmarkt (Nederland) deployed SAP Commerce Cloud (ex Hybris) as its eCommerce platform on its website, establishing a centralized commerce layer for the Netherlands site. The implementation focused on the public storefront, product catalog publishing, search and browse experiences, shopping cart and checkout flows used by merchandising and digital marketing teams.
SAP Commerce Cloud (ex Hybris) was configured to support CMS-driven storefront pages, product content management, promotion and pricing rules, and order management workflows consistent with typical eCommerce functional modules. Configuration work emphasized catalog versioning, staged content releases, promotion engines, and automated order lifecycle orchestration to streamline catalog updates and campaign execution.
Operationally the platform serves as the primary commerce backbone for Hornbach.nl and is integrated with the company website and web channel operations. Governance centralized content and promotion workflows under eCommerce and merchandising ownership, with formal controls for catalog publishing, campaign rollout, pricing updates, and exception handling across online operations.
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Hornbach Bouwmarkt (Nederland) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Hornbach Bouwmarkt (Nederland) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Hornbach Bouwmarkt (Nederland) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Hornbach Bouwmarkt (Nederland)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hornbach Bouwmarkt (Nederland) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hornbach Bouwmarkt (Nederland) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hornbach Bouwmarkt (Nederland) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hornbach Bouwmarkt (Nederland) Technographics
Hornbach Bouwmarkt (Nederland) is a Distribution organization based in Netherlands,
with around 424 employees and annual revenues of $73.0 million.
Hornbach Bouwmarkt (Nederland) operates a diverse technology stack with applications such as
Klarna Payments, Netigate and SAP Commerce Cloud (ex Hybris),
covering areas like Payment Processing, Survey and Questionnaire and eCommerce.
Hornbach Bouwmarkt (Nederland) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, Netigate and SAP.
Hornbach Bouwmarkt (Nederland) recently adopted applications including
Genesys Cloud CX in 2022, Google Cloud Platform (GCP) in 2022 and Google Cloud CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hornbach Bouwmarkt (Nederland)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hornbach Bouwmarkt (Nederland)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hornbach Bouwmarkt (Nederland) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.