Howard County Government
George Howard Building, 3430 Court House Dr #100,
Ellicott City, 21043, MD,
United States
Ellicott City, 21043, MD,
United States
1 410-313-2022
Government
Howard County Government Technographics
Howard County Government Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Howard County Government and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3223 Howard County Government employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Howard County Government has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Howard County Government is running and its propensity to invest more and deepen its relationship with UKG , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Howard County Government revenues, which have grown to $1.91 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Howard County Government intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Howard County Government Tech Stack and Enterprise Applications
Howard County Government HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015 Howard County Government deployed UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The application is accessible via a public-facing Kronos logon portal linked from the county website, providing centralized access to timekeeping and scheduling workflows. UKG Workforce Central is referenced on the county site as the primary platform for employee time and attendance.
The deployment supports core Workforce Management capabilities and aligns with category-standard modules configured for time and attendance, scheduling, absence management, and labor tracking. Access is delivered through the Kronos-hosted portal linked from howardcountymd.gov, with centralized authentication and role-based access controls typical of Workforce Management implementations. The implementation serves Howard County Government's workforce of 3,223 employees.
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Howard County Government Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Howard County Government implemented Cisco Webex Meetings to introduce Audio Video and Web Conferencing capability across its digital engagement channels. Cisco Webex Meetings is embedded on the Howard County website, serving as a public-facing access point for live events and a platform for remote collaboration within county operations.
The implementation leverages standard Audio Video and Web Conferencing modules including scheduled meetings, real-time video and audio, screen sharing, recording and playback, and attendee controls, aligning with municipal meeting orchestration and access workflows. Operational coverage targets county departments and public engagement functions, with governance focused on meeting scheduling policies, access management, and recorded meeting retention to support administrative communications and public transparency.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Howard County Government Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Howard County Government implemented DocuSign eSignature as a Digital Signing solution on its public website. DocuSign eSignature was embedded to provide secure digital signature capture for public facing forms and citizen service workflows, positioning the application as the county point solution for electronically executed documents.
The deployment leverages core Digital Signing capabilities including embedded signing ceremonies, reusable templates for repeatable documents, signer authentication options, and full audit trail and tamper-evident sealing provided by DocuSign eSignature. Configuration focused on form based signing flows and document lifecycle controls, with administrative templates and role based management for county administrators.
Technically the implementation is integrated directly into the county website form infrastructure to surface signing experiences inline, and it supports automated email notifications and certificate based audit records for executed documents. Operational coverage centers on public facing applications and administrative document intake, aligning the DocuSign eSignature deployment to citizen services and internal administrative functions that require verifiable electronic signatures.
Governance around the deployment includes centralized administration of signing templates, policy driven authentication for signers, and retention of audit logs for compliance and records management. Rollout and ongoing configuration emphasize secure signer verification, consistent signing workflows, and administrative controls to manage access to DocuSign eSignature features across county staff.
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Howard County Government CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Howard County Government ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Howard County Government PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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Howard County Government IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Howard County Government CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Howard County Government
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Administrator | Manager | HR | |
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Finance Director | Director | Finance | |
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Chief Administrative Officer | CXO | Finance | |
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Chief of Staff | CXO | Finance | |
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Deputy Chief Administrative Officer & Chief Innovation Officer | CXO | Finance | |
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Deputy Chief of Staff | CXO | Finance | |
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Apps Being Evaluated by Howard County Government Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Howard County Government IT executives and key decision makers. This section highlights Howard County Government's latest recorded technology evaluations, including SoundHound Houndify AI Platform for Cognitive Computing on 2025-09-25 and Criterion HCM for Core HR on 2025-05-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Howard County Government digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-25 | Howard County Government | Evaluated | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application |
| 2025-05-12 | Howard County Government | Evaluated | Criterion | Criterion HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD Howard County Government Technographics
Howard County Government is a Government organization based in United States,
with around 3223 employees and annual revenues of $1.91 billion.
Howard County Government operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Cisco Webex Meetings and DocuSign eSignature,
covering areas like Workforce Management, Audio Video and Web Conferencing and Digital Signing.
Howard County Government has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Cisco Systems and DocuSign.
Howard County Government recently adopted applications including
ServiceNow ITSM in 2022, Smartdraw in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Howard County Government’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Howard County Government’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Howard County Government technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.