Hoya Surgical Optics
10 Biopolis Road, #04-01/06, Chromos,
Singapore, 138670,
Singapore
Singapore, 138670,
Singapore
65 6681 0000
Manufacturing
Hoya Surgical Optics Technographics
Hoya Surgical Optics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hoya Surgical Optics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Hoya Surgical Optics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hoya Surgical Optics has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2014, GoDaddy Webmail for Collaboration in 2014, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hoya Surgical Optics is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hoya Surgical Optics revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hoya Surgical Optics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hoya Surgical Optics Tech Stack and Enterprise Applications
Hoya Surgical Optics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Hoya Surgical Optics implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The deployment centralized core finance capabilities to support corporate accounting and finance functions in the companys Singapore operations.
From August 2015 to July 2018 a Functional Consultant at HOYA MEDICAL SINGAPORE PTE. LTD. led and managed financials in Microsoft Dynamics AX, administering production costing, budgeting, general ledger, accounts receivable, accounts payable, fixed assets, petty cash and bank. That engagement produced functional design documents and functional requirement documents and involved configuration of financial workflows aligned to ERP Financial control processes.
The consultant successfully built an integration between Microsoft Dynamics AX and a SAP application, accelerating the month-end close process to the fifth calendar day of every month. This integration work highlights a focus on financial close automation and cross-system synchronization of transactional and master finance data between ERP systems.
Operational governance included business process overview sessions, user acceptance testing, user training and post-go-live support, aligning finance, costing and treasury workflows. Hoya Surgical Optics 2014 implementation of Microsoft Dynamics 365 for Finance and Operations together with the documented AX to SAP integration provides a documented lineage of enterprise finance systems and process orchestration for manufacturing finance functions.
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Hoya Surgical Optics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Hoya Surgical Optics deployed GoDaddy Webmail as its corporate email solution in the Collaboration category. Hoya Surgical Optics uses GoDaddy Webmail in the Collaboration category to support corporate email and customer contact handling on its public website and within internal communications workflows.
GoDaddy Webmail is implemented as a hosted webmail offering delivering standard Collaboration capabilities, including hosted mailboxes, web access, SMTP outbound routing and IMAP access for client synchronization, configured for inbound messages from the website contact forms. Operational scope centers on corporate communications and website contact pipelines for the Singapore manufacturing business with roughly 2000 employees, with mailbox provisioning and account administration handled via GoDaddy administrative controls and hosting console.
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Hoya Surgical Optics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Hoya Surgical Optics deployed Atlassian Jira Service Desk as an IT Service Management platform to support IT and customer service intake workflows. Atlassian Jira Service Desk is implemented as a web-facing service on the company website, positioning the application to handle both external customer requests and internal IT service tickets for the manufacturing business function.
The implementation leverages core IT Service Management capabilities typical of the category, including a self-service request portal, ticketing and incident management workflows, configurable request types and forms, knowledge base integration for repeat issues, and SLA-driven queue management. Configuration work focused on workflow customization and automation to route requests, apply priority rules, and standardize resolution steps across service categories.
Operational coverage centers on IT and service operations, with the service desk exposed via the corporate website to accept external inquiries and internal email routing to capture tickets from staff. Integrations are oriented around web portal connectivity and notification channels, enabling agents to manage incidents and requests through the Atlassian Jira Service Desk interface while surfacing knowledge articles to end users.
Governance established role-based access and queue ownership within IT, defined escalation and SLA governance for incident and request handling, and standardized triage processes to align service delivery with manufacturing support needs. Rollout was oriented on consolidating inbound service channels into the website portal, and ongoing configuration control is managed through the application to maintain workflow integrity and knowledge content.
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Hoya Surgical Optics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Hoya Surgical Optics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT Manager | Manager | IT | |
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Vice President, Global Operations | VP | Operations | |
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Chief Financial Officer | CXO | Finance | |
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Global Controller | Director | Finance | |
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Apps Being Evaluated by Hoya Surgical Optics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hoya Surgical Optics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hoya Surgical Optics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hoya Surgical Optics Technographics
Hoya Surgical Optics is a Manufacturing organization based in Singapore,
with around 2000 employees and annual revenues of $300.0 million.
Hoya Surgical Optics operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, GoDaddy Webmail and Atlassian Jira Service Desk,
covering areas like ERP Financial, Collaboration and IT Service Management.
Hoya Surgical Optics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, GoDaddy and Atlassian.
Hoya Surgical Optics recently adopted applications including
Atlassian Jira Service Desk in 2022, Microsoft Dynamics 365 for Finance and Operations in 2014 and GoDaddy Webmail in 2014,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hoya Surgical Optics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hoya Surgical Optics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hoya Surgical Optics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.