Hunter Water
36 Honeysuckle Dr,
Newcastle, 2300, NSW,
Australia
Newcastle, 2300, NSW,
Australia
61 13 0065-7657
Utilities
Hunter Water Technographics
Hunter Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hunter Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 560 Hunter Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hunter Water has purchased the following applications: Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP) for ERP Financial in 2012, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2014, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hunter Water is running and its propensity to invest more and deepen its relationship with Hitachi , Hitachi Vantara , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hunter Water revenues, which have grown to $287.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hunter Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hunter Water Tech Stack and Enterprise Applications
Hunter Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi | Legacy | Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP) | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Hunter Water implemented Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP) as an ERP Financial deployment to consolidate finance and asset management workflows across the utility. The implementation targeted core business functions including corporate finance, asset lifecycle management, maintenance planning and operational budgeting for the Newcastle, Australia operations.
Configuration emphasized ERP Financial capabilities such as general ledger, accounts payable and receivable, fixed asset accounting, and integrated asset and work management modules consistent with Ellipse EAM functionality. The project included setup of financial hierarchies, asset registers, cost centers, maintenance scheduling, and alignment of procurement and capital expenditure controls with maintenance operations.
Operational coverage focused on finance, asset management and field operations within Hunter Water, supporting regulatory reporting and utility maintenance workflows. No specific third party integrations are documented in the source notes, therefore the deployment relied on standard Ellipse interfaces and internal data feeds typical for ERP Financial implementations.
Between August 2013 and November 2014 a project manager led a planned full reinstallation to Ellipse 8.4, executed as a complete reinstall after Ellipse 5.3 reached end of vendor support with Ventyx. Governance followed a staged reinstallation approach with project management oversight and version control to restore vendor-supported maintenance and supportability.
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ERP Financial | ERP |
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2012 | 2012 |
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Hunter Water HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 Hunter Water implemented Oracle Taleo Cloud Service as its applicant tracking system, using the solution to support Recruiting,Applicant Tracking System capabilities on its public careers channel. The company points its careers traffic to a Taleo hosted joblist URL, indicating the Oracle Taleo Cloud Service instance is the primary job posting and application intake layer used from the public website.
Oracle Taleo Cloud Service was configured to manage job requisitions, candidate profiles, application intake workflows, and career portal presentation, aligning with standard Recruiting,Applicant Tracking System functional modules. Configurations included job posting templates and workflow routing to hiring managers and HR users in the applicant review and screening stages.
The deployment is cloud hosted and served via the Taleo careersection joblist endpoint on Hunter Water’s careers site, which implies a hosted integration pattern where the ATS provides the public job listing and application forms. Operational coverage centers on HR and talent acquisition activities across Hunter Water in Australia, with hiring managers and HR administrators using the Oracle Taleo Cloud Service for end to end candidate tracking.
Governance and process controls were applied within the ATS to centralize requisition approvals and access control, using role based permissions to separate HR administrator functions from hiring manager review tasks. Oracle Taleo Cloud Service functions as the authoritative system of record for external applications submitted through Hunter Water’s careers portal.
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Hunter Water ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Hunter Water implemented Hitachi Ventyx FocalPoint Suite to enhance maintenance staff safety and increase the performance of its US$3.5 billion asset network. The Hitachi Ventyx FocalPoint Suite, deployed as an Asset Performance Management solution, was procured under a US$4 million agreement and used to consolidate two of Hunter Water's current asset management systems into a single enterprise platform.
The implementation centralized enterprise asset management and asset-intensive ERP capabilities, including modules for EAM work management, asset lifecycle inspection and maintenance financials, human resources, finance, supply chain management and logistics. Mobile work management capabilities were included to support field crews and enable preventive-maintenance strategies driven by a single source of asset status information.
Integrations explicitly targeted operational visibility and decision support, notably the integration of asset management processes with Hunter Water's geospatial information system to provide unified spatially referenced asset condition data. The project was positioned to support the utility's operational effectiveness across its existing network and to underpin a US$300 million infrastructure expansion plan by giving operators consolidated visibility across linear and major installations.
Governance and process changes focused on standardizing asset management workflows and unifying inspection and maintenance records under the Hitachi Ventyx FocalPoint Suite, enabling consistent operational procedures and clearer escalation paths for maintenance teams. Reported benefits from the implementation included improved workforce safety, increased productivity and enhanced ability to analyze asset performance throughout asset life cycles, enabling more effective preventive-maintenance planning.
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Enterprise Asset Management | ERP Services and Operations |
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2012 | 2012 |
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Field Service Management | ERP Services and Operations |
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2012 | 2012 |
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Hunter Water Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Hunter Water Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Hunter Water CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Utilities Customer Care and Billing | CRM |
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2013 | 2013 |
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Hunter Water ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2013 | 2013 |
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Hunter Water PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Building Information Modeling | PLM and Engineering |
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2023 | 2023 |
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Geographic Information System | PLM and Engineering |
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2013 | 2013 |
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Hunter Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Hunter Water CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Hunter Water
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Manager Digital | Manager | Finance | |
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Group Manager Digital Services & Technology | Manager | IT | |
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IT Manager | Manager | IT | |
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Manager Business Intelligence | Manager | IT | |
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Digital Program Manager | Manager | IT | |
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Manager Asset Assurance | Manager | Operations | |
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Facilities Manager | Manager | Operations | |
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Manager - Operational Information | Manager | Operations | |
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GM, Property & Services | Director | Operations | |
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Group Manager, Digital Transformation | Manager | IT | |
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Apps Being Evaluated by Hunter Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hunter Water IT executives and key decision makers. This section highlights Hunter Water's latest recorded technology evaluations, including Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) for Enterprise Asset Management on 2024-10-17 and Ellipse for Enterprise Asset Management on 2024-08-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hunter Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-17 | Hunter Water | Evaluated | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | ERP Services and Operations |
| 2024-08-15 | Hunter Water | Evaluated | AMT-SYBEX, part of Capita plc | Ellipse | Enterprise Asset Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Hunter Water Technographics
Hunter Water is a Utilities organization based in Australia,
with around 560 employees and annual revenues of $287.0 million.
Hunter Water operates a diverse technology stack with applications such as
Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP), Oracle Taleo Cloud Service and Hitachi Ventyx FocalPoint Suite,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Asset Performance Management.
Hunter Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Hitachi, Oracle and Hitachi Vantara.
Hunter Water recently adopted applications including
Innovyze InfoWorks WS Pro in 2023, Okta Identity Cloud in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hunter Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hunter Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hunter Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.