HYTORC
HYTORC Technographics
HYTORC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HYTORC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 HYTORC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HYTORC has purchased the following applications: SAP Business One for ERP Financial in 2019, TeamSupport SnapEngage for Chatbots and Conversational AI in 2013, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HYTORC is running and its propensity to invest more and deepen its relationship with SAP , TeamSupport , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HYTORC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HYTORC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HYTORC Tech Stack and Enterprise Applications
HYTORC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 HYTORC implemented SAP Business One as its ERP Financial platform and established a full time SAPB1 ERP Manager role based in Mahwah, New Jersey to lead the project. The initial deployment prioritized project management, installation, configuration, and ongoing support responsibilities, with the ERP Manager accountable for implementation, consultation, and oversight of upgrades and customizations.
SAP Business One was configured to support core financial workflows, including general ledger processing, accounts payable and receivable, and financial reporting, while leveraging BusinessOne native reporting capabilities. The implementation included development and validation of reports through SAP Business One, SSRS, Excel Report Builder, and Crystal Reports, and the team maintained deep knowledge of BusinessOne table structures and relationships to support reporting and data integrity.
The technical architecture centers on SAP Business One running on Microsoft SQL Server with database administration provided as part of the ERP Manager role, ensuring system level support for performance and data models. Integrations called out in operational notes include direct use of Microsoft SQL for database management and the explicit use of SSRS, Excel Report Builder, and Crystal Reports for report production and distribution, supporting finance and related operational functions at the Mahwah site.
Governance and process change were driven by documented business process analysis and procedure updates tied to BusinessOne capabilities, with the ERP Manager providing recommendations to better align processes to system functions. Ongoing responsibilities specified include installation support, upgrade management, customization oversight, database administration, and maintenance of reporting artifacts, forming the operational support model for SAP Business One at HYTORC.
|
HYTORC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, HYTORC implemented TeamSupport SnapEngage. The deployment places TeamSupport SnapEngage on HYTORC’s website as a Chatbots and Conversational AI application to support customer service and online sales engagement.
The implementation centers on a web-embedded live chat and conversational interface that captures inbound customer inquiries, surfaces scripted automated responses, and provides session handoff to human agents, reflecting common Chatbots and Conversational AI functional workflows. Operational coverage is focused on customer support and pre-sales functions, with governance oriented around routing rules and conversational script management to standardize web-based support interactions.
|
HYTORC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, HYTORC deployed Zoom for Audio Video and Web Conferencing. HYTORC uses Zoom on their website to enable customer-facing meetings and browser-based session join flows, while also provisioning the application for internal collaboration across the company’s roughly 100 employees.
The implementation concentrates on web-embedded conferencing and browser join capabilities consistent with Audio Video and Web Conferencing solutions, including meeting and webinar workflows, video and audio conferencing, screen sharing, and scheduling functions. Integration is centered on the public website to initiate sessions and manage external attendee access, and governance emphasizes centralized account provisioning, meeting access controls, and scheduling policy to support customer engagement and remote support use cases.
|
 |
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
HYTORC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2018 | 2018 |
|
HYTORC SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Warehouse Management | SCM |
|
2015 | 2015 |
|
HYTORC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
HYTORC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
HYTORC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
HYTORC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
HYTORC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at HYTORC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
President | CXO | Finance | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Accounts Receivable/Accounts Payable Manager | Manager | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Accounts Receivable Specialist | Manager | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Senior Information Technology Business Analyst | Manager | IT | |
|
|
|
Supply Chain Director | Director | Supply Chain | |
|
|
|
Director of North America Operations | Director | Finance | |
|
|
|
Audit and Inventory Manager | Manager | Supply Chain | |
|
|
|
Warehouse Manager | Manager | Supply Chain | |
|
|
|
Purchasing Manager | Manager | Procurement | |
|
|
|
Procurement Manager | Manager | Procurement | |
|
Apps Being Evaluated by HYTORC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HYTORC IT executives and key decision makers. This section highlights HYTORC's latest recorded technology evaluations, including Microsoft Dynamics 365 Field Service for Field Service Management on 2026-05-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HYTORC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-08 | HYTORC | Evaluated | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD HYTORC Technographics
HYTORC is a Manufacturing organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
HYTORC operates a diverse technology stack with applications such as
SAP Business One, TeamSupport SnapEngage and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
HYTORC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, TeamSupport and Zoom Video Communications.
HYTORC recently adopted applications including
FreshDesk Customer Support in 2024, Freshservice in 2021 and Brand CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HYTORC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HYTORC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HYTORC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.