IBN Technographics
IBN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IBN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 IBN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IBN has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2019, ReadSpeaker Text to Speech for Natural Language Processing in 2016, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IBN is running and its propensity to invest more and deepen its relationship with Tungsten Automation , ReadSpeaker Holding , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IBN revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IBN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IBN Tech Stack and Enterprise Applications
IBN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, IBN implemented Kofax ReadSoft Online for AP Automation at its Uden office. The deployment supported administrative staff, including the Administrative Assistant in Uden, to process and check timesheets while reading purchase invoices and handling incoming and outgoing reminders through the application.
Kofax ReadSoft Online was configured to provide invoice capture and automated document reading, employing OCR and data extraction workflows consistent with AP Automation. Functional capabilities in use included purchase invoice ingestion, automated extraction and validation of invoice fields, exception flagging for manual review, and reminder handling workflows that routed items for administrative action.
Operational coverage was scoped to the Uden administrative site and adjacent accounts payable and office administration functions, with role-based use by administrative personnel for invoice validation and reminder communication. Governance focused on embedding ReadSoft-driven capture into daily administrative processes, establishing human review points for exceptions and maintaining routine administrative tasks such as timesheet checks alongside automated invoice processing.
|
IBN AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, IBN implemented ReadSpeaker Text to Speech on its website. The implementation uses ReadSpeaker Text to Speech to provide spoken rendering of on-page content, leveraging Natural Language Processing to convert site text into audio for visitors.
Deployment focused on embedding the ReadSpeaker Text to Speech player into public web pages and content templates, enabling playback controls, selectable voices, and automated text to speech rendering at the page level. Configuration work centered on speech parameter tuning and user control settings commonly associated with text to speech implementations, supporting accessibility and customer information delivery.
Operational scope was the public-facing website and customer touchpoints, with ongoing management conducted by IBN web and content teams through standard content publication and front end update processes. Governance emphasized consistent audio availability across pages and controlled configuration of voice options and playback behavior to maintain a uniform visitor experience.
|
IBN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, IBN implemented Microsoft 365 in the Collaboration category to standardize collaboration and productivity for the 1000 employee professional services firm. IBN is using Microsoft 365 on their website, and the deployment is framed as an enterprise collaboration rollout for a Netherlands based services organization.
Microsoft 365 was configured to deliver core collaboration capabilities including Exchange Online email, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, Microsoft Teams for real time collaboration, and the Office desktop and web applications. Configuration emphasis is on document management, shared team sites, real time chat and meetings, and integrated Office authoring workflows consistent with the Collaboration category.
The implementation includes tenant level identity and access governance, role based administration, and information management policies to control document lifecycle and external sharing. The deployment surface extends to the public website where Microsoft 365 services are surfaced, and operational coverage targets professional services delivery, corporate support functions, and client collaboration workflows.
Governance was organized around centralized administration and policy enforcement, with provisioning and access controls aligned to the Collaboration use cases. Information classification and sharing policies drive the primary governance model for Microsoft 365 at IBN, supporting secure document collaboration and cross functional teamwork.
|
IBN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
IBN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
IBN PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IBN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IBN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at IBN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Managing Director | Director | Finance | |
|
|
|
Financial administrator | Manager | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Application Manager | Manager | IT | |
|
Apps Being Evaluated by IBN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IBN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IBN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD IBN Technographics
IBN is a Professional Services organization based in Netherlands,
with around 1000 employees and annual revenues of $100.0 million.
IBN operates a diverse technology stack with applications such as
Kofax ReadSoft Online, ReadSpeaker Text to Speech and Microsoft 365,
covering areas like AP Automation, Natural Language Processing and Collaboration.
IBN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, ReadSpeaker Holding and Microsoft.
IBN recently adopted applications including
Hubspot Marketing Automation in 2021, Atlassian Jira Service Desk in 2021 and Pathwire MailJet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IBN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IBN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IBN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.