Icon Solutions UK
Tuition House,
London, SW19 4EU,
United Kingdom
London, SW19 4EU,
United Kingdom
44 20 7147-9955
Professional Services
Icon Solutions UK Technographics
Icon Solutions UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Icon Solutions UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67 Icon Solutions UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Icon Solutions UK has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hubspot CRM for CRM in 2022, Amazon SES for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Icon Solutions UK is running and its propensity to invest more and deepen its relationship with Microsoft , HubSpot , dotdigital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Icon Solutions UK revenues, which have grown to $34.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Icon Solutions UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Icon Solutions UK Tech Stack and Enterprise Applications
Icon Solutions UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Icon Solutions UK implemented Microsoft 365 as their Collaboration platform, and the company is using Microsoft 365 on their website. The 67 employee professional services firm used Microsoft 365 to centralize email, team communication, and document collaboration across consulting, sales, and back office functions. The deployment leveraged a cloud hosted Microsoft 365 tenancy to provision user identities, mailboxes, and corporate document libraries, establishing Microsoft 365 as the primary Collaboration tool for internal workflows.
Configuration centered on Exchange Online for email, SharePoint Online for intranet and shared document libraries, Microsoft Teams for synchronous collaboration, and OneDrive for personal file sync, aligning with Collaboration category capabilities. Identity and access were managed via Azure Active Directory to enable single sign on and access by role, while governance focused on information classification, retention policies and permission tiers for consulting and administrative profiles. Operational coverage included internal departments such as consulting, sales and operations, with Microsoft 365 content and presence surfaced on the public website.
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Icon Solutions UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Icon Solutions UK implemented Hubspot CRM in the CRM category and deployed Hubspot CRM on their public website to capture inbound inquiries and form submissions. The implementation targets the firm s commercial systems for a 67 person professional services business, with the application serving as the central contact and pipeline record for customer-facing teams.
Configuration focused on core CRM capabilities including consolidated contact and company records, deal pipeline management with defined stages, activity timelines for calls and emails, and web form lead capture. The Hubspot CRM deployment includes automation-aligned workflows for lead assignment and basic email sequencing, and leverages on-page instrumentation to route captured leads into standardized deal records.
Operational coverage spans sales and marketing functions, using Hubspot CRM to ingest website leads, maintain prospect engagement history, and support pre-sales and client onboarding coordination. The implementation scope is aligned to website-driven demand capture, with CRM records feeding routine sales outreach and qualification workflows.
Governance practices instituted role-based user permissions, pipeline stage standardization, and data hygiene controls to maintain contact quality and consistent handoffs between marketing and sales. Documentation and process rules were applied to ensure predictable routing from web-captured leads into Hubspot CRM and to preserve auditability of customer interactions.
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Customer Engagement | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Lead Generation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Icon Solutions UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Icon Solutions UK deployed Amazon SES as its Transactional Email solution. The implementation uses Amazon Web Services infrastructure and is embedded in the company website to enable programmatic delivery of transactional messages tied to online customer interactions.
Amazon SES was configured to provide core Transactional Email capabilities, including SMTP and API sending endpoints, templated message rendering, domain authentication using SPF and DKIM, and bounce and complaint handling workflows. The setup included delivery notifications and sending rate controls aligned with standard transactional email operational practices.
Operational scope focuses on website-driven customer communication and supporting operational functions such as account notifications and service confirmations. Governance measures documented for the deployment include verified sending domains, suppression list management, complaint routing procedures, and reputation monitoring consistent with Amazon SES operational patterns.
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Icon Solutions UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Icon Solutions UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Icon Solutions UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Icon Solutions UK IT executives and key decision makers. This section highlights Icon Solutions UK's latest recorded technology evaluations, including ACI UP Immediate Payments for Payment Processing on 2025-08-15, ACI Enterprise Payments Platform for Payment Processing on 2025-08-15, and Finastra Global Payplus for Payment Processing on 2025-07-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Icon Solutions UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-15 | Icon Solutions UK | Evaluated | ACI Worldwide | ACI UP Immediate Payments | Payment Processing | ERP |
| 2025-08-15 | Icon Solutions UK | Evaluated | ACI Worldwide | ACI Enterprise Payments Platform | Payment Processing | ERP |
| 2025-07-29 | Icon Solutions UK | Evaluated | Finastra | Finastra Global Payplus | Payment Processing | ERP |
| 2025-07-17 | Icon Solutions UK | Evaluated |
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Payment Processing | ERP |
| 2025-07-01 | Icon Solutions UK | Evaluated |
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Digital Banking | ERP Services and Operations |
| 2025-03-14 | Icon Solutions UK | Evaluated |
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Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Icon Solutions UK Technographics
Icon Solutions UK is a Professional Services organization based in United Kingdom,
with around 67 employees and annual revenues of $34.1 million.
Icon Solutions UK operates a diverse technology stack with applications such as
Microsoft 365, Hubspot CRM and Amazon SES,
covering areas like Collaboration, CRM and Transactional Email.
Icon Solutions UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, HubSpot and Amazon Web Services (AWS).
Icon Solutions UK recently adopted applications including
Hubspot CRM in 2022, Hubspot Marketing Automation in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Icon Solutions UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Icon Solutions UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Icon Solutions UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.