AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Ictivity Tech Stack and Enterprise Applications

Ictivity AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Ictivity implemented Tawk.to on its corporate website to provide front-line customer engagement. Ictivity deployed Tawk.to as a Chatbots and Conversational AI application to support website-based customer support and lead qualification workflows for its Netherlands operations. The implementation centers on embedding the Tawk.to web chat widget into site pages and configuring conversational flows, agent access, canned responses, and chat transcript capture to align with professional services client interactions. Operational coverage is focused on the company website and the customer engagement function, with configuration and access management scoped for a small, 34-person professional services organization. Governance emphasizes chat routing and transcript retention policies to align with support processes and client communication workflows.
Ictivity Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Ictivity implemented Microsoft 365 for Collaboration. The 34-employee Netherlands professional services firm deployed Microsoft 365 as its primary cloud-hosted collaboration platform, with public website signals confirming active tenancy and organization-wide provisioning for Collaboration needs. Microsoft 365 was applied to core business functions including internal collaboration, email and calendaring, document libraries and real-time file synchronization, reflecting standard Collaboration module usage such as SharePoint document management and team collaboration capabilities. Governance and user provisioning appear aligned to a small-office operational model, with centralized tenant administration and standard user access workflows consistent with a 34-person professional services organization.
Ictivity Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exclaimer Legacy Exclaimer Cloud Signatures for Office 365 Digital Signing Content Management n/a 2020 2020
In 2020, Ictivity implemented Exclaimer Cloud Signatures for Office 365. The Exclaimer Cloud Signatures for Office 365 deployment centralizes email signature management for the company’s Office 365 mailboxes and is surfaced on Ictivity’s public website. Configuration focused on template management, role based targeting, and server side signature injection consistent with Digital Signing practices. Administrative controls were configured to allow coordinated template and policy management between IT and marketing, enabling consistent branding and contact data across employee mailboxes. The architecture reflects a cloud native Exclaimer integration with Office 365 mail routing and mailbox-level policy assignment appropriate to a 34 person professional services firm. Operational coverage included email communications across Ictivity’s Netherlands teams, with governance established around centralized template approval and role based assignment to enforce signature policy across departments. Exclaimer Cloud Signatures for Office 365 serves as the centralized mechanism for signature creation, templating, and distribution within the company’s Office 365 environment.
Ictivity CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2017 2017
Ictivity ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Ictivity PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2021 2021
Ictivity IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
Ictivity CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Ictivity

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ictivity Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ictivity IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ictivity digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ictivity Technographics
Ictivity is a Professional Services organization based in Netherlands, with around 34 employees and annual revenues of $3.0 million.
Ictivity operates a diverse technology stack with applications such as Tawk.to, Microsoft 365 and Exclaimer Cloud Signatures for Office 365, covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Ictivity has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Microsoft and Exclaimer.
Ictivity recently adopted applications including Cloudflare CDN in 2022, Mimecast Email Security in 2022 and Amazon SES in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ictivity’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ictivity’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ictivity technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.