Eindhoven, x,
Netherlands
Ictivity Technographics
Ictivity Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ictivity and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34 Ictivity employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ictivity has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ictivity is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ictivity revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ictivity intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ictivity Tech Stack and Enterprise Applications
Ictivity AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ictivity implemented Tawk.to on its corporate website to provide front-line customer engagement. Ictivity deployed Tawk.to as a Chatbots and Conversational AI application to support website-based customer support and lead qualification workflows for its Netherlands operations.
The implementation centers on embedding the Tawk.to web chat widget into site pages and configuring conversational flows, agent access, canned responses, and chat transcript capture to align with professional services client interactions. Operational coverage is focused on the company website and the customer engagement function, with configuration and access management scoped for a small, 34-person professional services organization. Governance emphasizes chat routing and transcript retention policies to align with support processes and client communication workflows.
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Ictivity Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Ictivity implemented Microsoft 365 for Collaboration. The 34-employee Netherlands professional services firm deployed Microsoft 365 as its primary cloud-hosted collaboration platform, with public website signals confirming active tenancy and organization-wide provisioning for Collaboration needs.
Microsoft 365 was applied to core business functions including internal collaboration, email and calendaring, document libraries and real-time file synchronization, reflecting standard Collaboration module usage such as SharePoint document management and team collaboration capabilities. Governance and user provisioning appear aligned to a small-office operational model, with centralized tenant administration and standard user access workflows consistent with a 34-person professional services organization.
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Ictivity Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Ictivity implemented Exclaimer Cloud Signatures for Office 365. The Exclaimer Cloud Signatures for Office 365 deployment centralizes email signature management for the company’s Office 365 mailboxes and is surfaced on Ictivity’s public website.
Configuration focused on template management, role based targeting, and server side signature injection consistent with Digital Signing practices. Administrative controls were configured to allow coordinated template and policy management between IT and marketing, enabling consistent branding and contact data across employee mailboxes. The architecture reflects a cloud native Exclaimer integration with Office 365 mail routing and mailbox-level policy assignment appropriate to a 34 person professional services firm.
Operational coverage included email communications across Ictivity’s Netherlands teams, with governance established around centralized template approval and role based assignment to enforce signature policy across departments. Exclaimer Cloud Signatures for Office 365 serves as the centralized mechanism for signature creation, templating, and distribution within the company’s Office 365 environment.
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Ictivity CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Ictivity ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2020 | 2020 |
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Ictivity PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Ictivity IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Ictivity CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ictivity
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ictivity Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||