The Idaho Transportation Department
11331 W. Chinden Blvd,
Boise, 83714, ID,
United States
Boise, 83714, ID,
United States
1 208-334-8000
Government
The Idaho Transportation Department Technographics
The Idaho Transportation Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Idaho Transportation Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 The Idaho Transportation Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Idaho Transportation Department has purchased the following applications: Trimble AgileAssets Maintenance Manager for Computerized Maintenance Management (CMMS) in 2019, Microsoft Skype for Business Server for Collaboration in 2016, Microsoft Dynamics 365 Sales for Sales Automation, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Idaho Transportation Department is running and its propensity to invest more and deepen its relationship with Trimble , Microsoft , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Idaho Transportation Department revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Idaho Transportation Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Idaho Transportation Department Tech Stack and Enterprise Applications
The Idaho Transportation Department ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trimble | Legacy | Trimble AgileAssets Maintenance Manager | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 the Idaho Transportation Department implemented Trimble AgileAssets Maintenance Manager as a Computerized Maintenance Management (CMMS) platform to develop an automated maintenance and reporting support system for winter snowplow operations. The deployment produced a customized interface and a purpose-built Winter Automated Reporting System called WARS to capture and deliver more accurate and timely snowplow truck data to field operations.
The Trimble AgileAssets Maintenance Manager implementation was configured to support asset tracking, work order workflows, materials usage reporting and automated performance reporting consistent with Computerized Maintenance Management (CMMS) practices. WARS centralized operator input, automated data capture from truck activity and compiled routine reports for maintenance planners, enabling schedule-driven maintenance and materials reconciliation for winter operations.
Integrations were implemented through a customized interface between WARS and Trimble AgileAssets Maintenance Manager, enabling operational data flow from field crews into the CMMS. The operational scope covered snowplow fleet operations across all highway sections, and affected business functions included maintenance, fleet management, materials management and winter operations oversight.
Governance and process changes focused on validating consistent operator performance and standardizing reporting across regions, using WARS output as the authoritative record for seasonal maintenance activity. Outcomes reported from the deployment include materials savings of 10 percent, approximately $600,000 per year, a reduction of operator input time by approximately 7,500 labor hours per year and reduced equipment costs through improved efficiencies, while enabling improved winter operations performance and a reduction in severe winter weather crash events.
|
The Idaho Transportation Department Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype for Business Server | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, The Idaho Transportation Department implemented Microsoft Skype for Business Server as its Collaboration platform. The Microsoft Skype for Business Server deployment provided enterprise instant messaging, presence, audio and web conferencing, and calendaring integration, with published meeting join details showing users can join using Microsoft Lync or Microsoft Skype for Business via the dial address 1773711507.itdgov@lync.webex.com. The inclusion of that join address indicates federated meeting access between Skype for Business clients and Webex meeting infrastructure.
The deployment was structured around Microsoft Skype for Business Server server components to manage conferencing, SIP federation, and client interoperability, while client endpoints used Microsoft Lync and Skype for Business clients for meeting access. Administrative controls and conferencing policy configuration were applied to govern user provisioning, meeting scheduling, and dial in access, aligning collaboration workflows across the Idaho Transportation Department and enabling external federated meetings with the Webex address supplied.
|
The Idaho Transportation Department CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Sales | Sales Automation, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021 the Idaho Transportation Department implemented Microsoft Dynamics 365 Sales as the core platform to transform DMV customer and transaction management, leveraging the Sales Automation,Sales Engagement category to drive omnichannel interactions and backend automation. The Microsoft Dynamics 365 Sales deployment focused on DMV business functions including vehicle registration, titling, and driver’s license issuance, with emphasis on unified customer records, real-time validation, and automated pricing and transaction processing.
Configuration centered on customer 360 and case management capabilities within Microsoft Dynamics 365 Sales, plus workflow automation and role-based security controls. ITD applied business validation rules and standardized UI screens to enforce required validations and restrictions, and used the browser-based interface to reduce training complexity and support overhead for staff across departments.
The solution was integrated with Office 365 and SharePoint for document management and automated processing, and it exposed standardized interfaces for partner organizations and external systems such as county court systems, insurance companies, and auto dealers. ITD also aligned the deployment with its encryption standards and audit logging, enabling stronger data protection and traceability down to the worker level.
Governance changes formalized security rules, audit trails, and transaction-level business validations to standardize workflows and reduce support variance across users. Explicit outcomes cited by ITD include faster license fulfillment timelines typically within 7 to 10 working days, a substantial increase in online transactions to more than 1.2 million annually, touchless backend automation, and the ability to deliver new features in under a month while improving security posture and staff training consistency.
|
The Idaho Transportation Department PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at The Idaho Transportation Department
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Idaho Transportation Department Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Idaho Transportation Department IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Idaho Transportation Department digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The Idaho Transportation Department Technographics
The Idaho Transportation Department is a Government organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
The Idaho Transportation Department operates a diverse technology stack with applications such as
Trimble AgileAssets Maintenance Manager, Microsoft Skype for Business Server and Microsoft Dynamics 365 Sales,
covering areas like Computerized Maintenance Management (CMMS), Collaboration and Sales Automation, Sales Engagement.
The Idaho Transportation Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Trimble and Microsoft.
The Idaho Transportation Department recently adopted applications including
Microsoft Dynamics 365 Sales in 2021, Esri Arcgis in 2021 and Trimble AgileAssets Maintenance Manager in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Idaho Transportation Department’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Idaho Transportation Department’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Idaho Transportation Department technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.