Middleburg Heights, 44130, OH,
United States
IEC Infrared Systems Technographics
IEC Infrared Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IEC Infrared Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 IEC Infrared Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IEC Infrared Systems has purchased the following applications: ECI Macola for Manufacturing ERP, Distribution ERP in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IEC Infrared Systems is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IEC Infrared Systems revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IEC Infrared Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IEC Infrared Systems Tech Stack and Enterprise Applications
IEC Infrared Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Macola | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, IEC Infrared Systems implemented ECI Macola as its Manufacturing ERP,Distribution ERP platform. The ECI Macola deployment serves IEC Infrared Systems and its sister company Precision Remotes LLC, supporting core business functions including finance, manufacturing operations, inventory control, and human resources for a 30 person manufacturing organization.
ECI Macola was configured to support accounting and financial reporting workflows, inventory valuation and costing, cycle count processes, production inventory and demonstration inventory controls, and budgeting and forecasting orchestration. The system configuration emphasizes cost management and shop floor cost integrity, and supports quality improvement and Toyota Production System lean manufacturing activities through updated process and cost data capture.
Integrations implemented with ECI Macola include automated submission of HR related financial data to the company payroll service, to the 401k plan administrator, and to the medical insurance provider. Governance and operational ownership are formalized through monthly and annual financial reporting and forecasting processes, audit support procedures, and internal control enhancements, with an Accounting Manager responsible for ongoing system enhancements and coordination with plant management to maintain quantity and cost integrity for production inventory across IEC and PRL.
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IEC Infrared Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, IEC Infrared Systems deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and exposed meeting access through the company website. Cisco Webex Meetings is used to provide browser based join flows, scheduled meeting links, and event invitation capabilities for both external customer sessions and internal collaboration. The deployment is sized for a 30 person manufacturing organization, favoring a web embedded access model rather than complex on premise conferencing infrastructure. Configuration priorities reflected core conferencing capabilities including multi party audio and video, screen sharing, and meeting recording subject to company policy.
Operational control is maintained by a small IT administration model, with administrators provisioning user accounts and setting meeting policies within Cisco Webex Meetings to align with engineering and sales engagement processes. Integrations beyond the website are not specified, the implementation emphasizes direct browser access and standard Webex meeting join flows embedded in public pages to support customer demos and remote collaboration. Governance is implemented through centralized meeting policy settings and host controls, and the rollout focuses on immediate operational availability across the company rather than a phased enterprise migration.
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IEC Infrared Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, IEC Infrared Systems deployed Microsoft Azure Cloud Services for Application Hosting and Computing Services to host its public website and customer-facing resources. The Microsoft Azure Cloud Services implementation supports cloud-hosted web and application hosting patterns, providing site delivery, backend compute, and durable object storage for product documentation and downloads. The deployment is sized for a small manufacturing organization with approximately 30 employees and is structured as a managed cloud hosting footprint rather than on-premises infrastructure.
Configuration emphasizes standard Application Hosting and Computing Services capabilities, including virtualized compute for site delivery, storage for media and files, content delivery and TLS termination for secure public access, and monitoring and backup controls for operational continuity. Operational scope covers marketing and customer support functions that depend on the website, with internal IT administration handling DNS provisioning, certificate management, deployment configurations, and routine updates. Governance focuses on configuration management and simple incident response and change processes appropriate to a small enterprise cloud environment.
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IEC Infrared Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at IEC Infrared Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounting Manager | Manager | Finance | ||||
| Vice President of Technology | VP | IT | ||||
| Purchasing Manager | Manager | Procurement |
Apps Being Evaluated by IEC Infrared Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-29 | IEC Infrared Systems | Evaluated | osTicket | osTicket | Customer Support | CRM |