Norcross, 30093, GA,
United States
iLink Professionals Technographics
iLink Professionals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iLink Professionals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 iLink Professionals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iLink Professionals has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, GoDaddy for Application Hosting and Computing Services in 2014, Greenview Data for Secure Email Gateways (SEGs) in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iLink Professionals is running and its propensity to invest more and deepen its relationship with Tawk.to , GoDaddy , Greenview Data or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iLink Professionals revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iLink Professionals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iLink Professionals Tech Stack and Enterprise Applications
iLink Professionals AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 iLink Professionals deployed Tawk.to on its public website, implementing a web-embedded chat widget to support client communications. The Tawk.to implementation maps to the Chatbots and Conversational AI category and leverages standard conversational capabilities such as live chat, offline messaging queues, canned responses, and an agent console for real-time visitor interaction. The deployment is delivered via a site script and is managed through the Tawk.to admin interface, reflecting a lightweight, cloud-hosted architecture suitable for a ten person professional services firm.
Operational ownership resides with client-facing staff who monitor chats through browser and mobile interfaces, using templated responses and simple triage rules to route inquiries to phone or email when required. Governance adjustments focused on workflow definition and escalation paths, aligning chat monitoring windows to the firm’s small-team staffing model. This narrative clarifies the relationship iLink Professionals Tawk.to Chatbots and Conversational AI customer engagement, positioning the application as a web-based conversational layer supporting sales and support business functions.
|
iLink Professionals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, iLink Professionals implemented GoDaddy to host its corporate website. GoDaddy is used as the Application Hosting and Computing Services provider, supplying web hosting and domain name system management that underpin the company web presence in the United States.
The deployment reflects a small business hosting footprint, with configuration aligned to shared hosting and account-level control typical for Application Hosting and Computing Services, including web content deployment workflows and DNS administration. Operational governance is maintained by iLink Professionals staff through the GoDaddy account console, centralizing domain, DNS, and hosting configuration to support marketing and client-facing content.
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iLink Professionals CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenview Data | Legacy | Greenview Data | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2013 | 2013 |
In 2013, iLink Professionals implemented Greenview Data as its Secure Email Gateways (SEGs) provider, a deployment referenced on the company website. The Greenview Data deployment is used to protect inbound email from the website contact forms and to secure the firm’s corporate email traffic, reflecting a firmwide scope appropriate for a 10 person professional services firm.
Configuration and functional coverage of Greenview Data follow typical Secure Email Gateways (SEGs) patterns, including inbound spam and malware filtering, attachment inspection, TLS enforcement for transport security, content policy checks, message quarantine, and administrative reporting. The implementation emphasizes policy-based routing and content controls to manage client communications and proposal exchanges, consistent with SEG capabilities.
Operational governance is centered on email policy tuning and quarantine workflows that support core business functions such as client communications and sales inquiries, with administrative controls accessible to the firm for ongoing adjustments. The presence of Greenview Data on the corporate website indicates integration with webform-to-email flows, ensuring messages originating from the site enter the Greenview Data processing pipeline before delivery to internal mailboxes.
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IT Decision Makers and Key Stakeholders at iLink Professionals
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by iLink Professionals Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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