Independence Health Group
1919 Market Street, 2nd Floor,
Philadelphia, 19103, PA,
United States
Philadelphia, 19103, PA,
United States
1 888-475-6206
Insurance
Independence Health Group Technographics
Independence Health Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Independence Health Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Independence Health Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Independence Health Group has purchased the following applications: Oracle PeopleSoft Payables for AP Automation in 2018, Oracle Peoplesoft Compensation for Compensation Management in 2019, HealthRules Payer for Core Admin Processing System in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Independence Health Group is running and its propensity to invest more and deepen its relationship with Oracle , Quantum Workplace , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Independence Health Group revenues, which have grown to $31.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Independence Health Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Independence Health Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Payables | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Independence Health Group implemented Oracle PeopleSoft Payables to support AP Automation across its finance and member billing operations. The deployment focused on accounts payable processing and invoice lifecycle orchestration for units including finance, billing, and member services.
Oracle PeopleSoft Payables was configured to centralize supplier invoice intake, automated three way matching, exception routing, payment scheduling, and supplier remittance processing. Configuration included workflows for refunds, payment re-posts for misapplied funds, invoice issue resolution, and support for claim-related adjudication touchpoints tied to payables and receivables processing.
Integrations explicitly connected Oracle PeopleSoft Payables with PeopleSoft Accounts Receivable and Highmark Integrated Billing Systems, while eligibility and premium verification used Market Place, Edefics, and ECS data sources. Operational coverage included Philadelphia member service operations that handled benefits inquiries, billing errors, and managed care coordination, and governance instituted cross functional case resolution between member services, claims adjudication, and accounts payable to manage invoice exceptions and postings.
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AR Automation | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2011 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Compensation | Compensation Management | HCM | n/a | 2019 | 2019 |
In 2019, Independence Health Group implemented Oracle Peoplesoft Compensation to centralize Compensation Management within its human resources function. The deployment was positioned to support compensation and total rewards workflows for a US employee population of about 14,000, with initial operational coverage focused on the compensation analyst community including roles based in Philadelphia, Pennsylvania.
The implementation configured PeopleSoft Compensation modules to support market pricing, salary administration, survey completion and analysis, and FLSA exemption status determination workflows. Configuration included templates and data intake routines to accommodate vendor survey submission processes, and setups to enforce confidentiality controls and structured approval paths for merit, bonus, and pay change transactions. Oracle Peoplesoft Compensation was used to operationalize common compensation practices such as survey warehousing formats and salary benchmarking, aligning system capabilities with compensation policy requirements.
Governance and process changes emphasized clear ownership by the compensation team, documented workflows for survey submission and FLSA determination, and communication channels to articulate compensation policies and decisions. The implementation incorporated controls to maintain confidentiality and to support regulatory interpretation of DOL FLSA guidelines, while enabling compensation analysts to apply judgment in complex cases as part of the established total rewards governance model.
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Core HR | HCM |
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2018 | 2018 |
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2010 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2010 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2020 | 2020 |
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Talent Sourcing, Talent Management | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Independence Health Group implemented HealthRules Payer from HealthEdge Software as a Core Admin Processing System to centralize payer claims administration and eligibility validation. HealthRules Payer was deployed to support claims lifecycle processing, cost share calculations, member eligibility checks, and electronic notifications tied to claims status and adjudication.
The implementation emphasized functional modules for claims intake and adjudication, cost share and benefit application, and file-based exchange management. HealthRules Payer was configured to validate claims cost share details against member eligibility, generate service files and distribution files, and accommodate ongoing product releases and module updates through controlled testing and configuration reviews.
Operational architecture included file-based integrations with Blue2 and Planconnexion for service file submission and validation, FTP locations for loading production claims, and interaction with BlueSquared and the Interplan Teleprocessing System to support out-of-area claim routing and real time record and status tracking. Database validation and SQL query testing were used to verify data transforms and final claim status in HealthRules, while email notification handling and DF creation in Planconnexion were validated as part of the exchange workflows.
Governance and rollout were led through a structured testing program, with a Lead Test Analyst coordinating test planning, test data preparation, execution of test scripts, defect reporting, and stakeholder status reporting. The program included coordinated user acceptance testing with business stakeholders, training on new HealthRules Payer releases and modules, and contribution to formal project closure activities across claims operations and ITS teams in the United States.
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Core Admin Processing System | ERP Services and Operations |
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2016 | 2016 |
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Core Admin Processing System | ERP Services and Operations |
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2008 | 2008 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Medical Care Management | ERP Services and Operations |
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2014 | 2015 |
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Revenue Cycle Management | ERP Services and Operations |
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2023 | 2023 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2014 | 2015 |
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Sales Performance Management | SPM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2024 | 2024 |
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Treasury Management | TRM |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Independence Health Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Independence Health Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Independence Health Group Technographics
Independence Health Group is a Insurance organization based in United States,
with around 14000 employees and annual revenues of $31.10 billion.
Independence Health Group operates a diverse technology stack with applications such as
Oracle PeopleSoft Payables, Oracle Peoplesoft Compensation and HealthRules Payer,
covering areas like AP Automation, Compensation Management and Core Admin Processing System.
Independence Health Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and HealthEdge Software.
Independence Health Group recently adopted applications including
ECHO Payments Platform in 2024, Empire TIME in 2023 and Oracle Revenue Management Cloud in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Independence Health Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Independence Health Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Independence Health Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.