Indofood Sukses Makmur
Sudirman Plaza,
Jakarta, 12910,
Indonesia
Jakarta, 12910,
Indonesia
62 21 5795 8822
Consumer Packaged Goods
Indofood Sukses Makmur Technographics
Indofood Sukses Makmur Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Indofood Sukses Makmur and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90339 Indofood Sukses Makmur employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indofood Sukses Makmur has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Telerik Sitefinity CMS for Web Content Management in 2013, Microsoft Clarity for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indofood Sukses Makmur is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Progress Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indofood Sukses Makmur revenues, which have grown to $6.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indofood Sukses Makmur intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Indofood Sukses Makmur Tech Stack and Enterprise Applications
Indofood Sukses Makmur Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Indofood Sukses Makmur deployed Zoom to provide corporate and customer facing conferencing. Indofood Sukses Makmur uses Zoom for Audio Video and Web Conferencing to support meetings, webinars, and web based event access across the organization.
The implementation exposes Zoom meeting and webinar access directly on the Indofood website, enabling external participants to join sessions through embedded links and browser entry. Functional capabilities implemented include synchronous video meetings, webinar broadcasting, screen sharing, meeting scheduling, and cloud recording, consistent with Audio Video and Web Conferencing platforms. Configuration focused on host and participant role assignments, meeting security settings, and recording controls to accommodate both public web sessions and internal collaboration.
Operational scope covers corporate communications, investor relations webcasts, HR learning and development sessions, and supplier and distributor engagement, aligning conferencing capabilities with these business functions. User provisioning and access controls were aligned with IT and communications workflows to manage host privileges and meeting policies across departments. The website integration centralizes external engagement by making sessions discoverable and accessible from Indofood's public site.
Governance emphasizes meeting policy enforcement, role based host controls, and retention settings to support compliance and content management. The deployment reflects a unified Audio Video and Web Conferencing layer that serves both external customer facing events and internal collaboration needs.
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Indofood Sukses Makmur Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013 Indofood Sukses Makmur implemented Telerik Sitefinity CMS to manage its public website. The deployment uses Telerik Sitefinity CMS in the Web Content Management category to centralize content authoring and delivery for the corporate site. The implementation covers the company website as the primary operational scope and supports business functions including marketing, corporate communications, and product information management.
The Telerik Sitefinity CMS implementation aligns with common Web Content Management capabilities such as structured content authoring, page and template management, multilingual site support, digital asset management, and editorial workflow with role based publishing controls. Operational governance is reflected in centralized editorial control and staged publishing processes to manage approvals and content lifecycle across the site. Indofood Sukses Makmur implemented Telerik Sitefinity CMS in the Web Content Management category to support corporate website content management and marketing communications.
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Indofood Sukses Makmur CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, Indofood Sukses Makmur implemented Microsoft Clarity on its public website. The implementation positions Microsoft Clarity as the web behavioral analytics layer supporting Marketing Analytics for site level analysis.
The rollout centered on embedding the Microsoft Clarity tracking snippet in primary page templates to capture session replays, heatmaps, click maps and aggregated engagement metrics. Configuration work included recording and filtering rules, heatmap segmentation by page type and event instrumentation consistent with standard Marketing Analytics workflows.
Operational use is oriented to marketing, digital and user experience teams for funnel analysis, content effectiveness and navigation optimization. Data collection is browser based and reporting is surfaced through the Microsoft Clarity console, with data retention and access managed inside the application rather than through named downstream integrations.
Governance responsibilities were assigned to the corporate digital team for tag management, session sampling policies and access controls within Microsoft Clarity, aligning web analytics processes with existing marketing reporting practices. Indofood Sukses Makmur uses Microsoft Clarity for Marketing Analytics to support web analytics and digital marketing functions.
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Indofood Sukses Makmur IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Indofood Sukses Makmur
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Indofood Sukses Makmur Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Indofood Sukses Makmur IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Indofood Sukses Makmur digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Indofood Sukses Makmur Technographics
Indofood Sukses Makmur is a Consumer Packaged Goods organization based in Indonesia,
with around 90339 employees and annual revenues of $6.98 billion.
Indofood Sukses Makmur operates a diverse technology stack with applications such as
Zoom, Telerik Sitefinity CMS and Microsoft Clarity,
covering areas like Audio Video and Web Conferencing, Web Content Management and Marketing Analytics.
Indofood Sukses Makmur has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, Progress Software and Microsoft.
Indofood Sukses Makmur recently adopted applications including
Microsoft Clarity in 2021, Zoom in 2020 and Amazon CloudFront in 2014,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Indofood Sukses Makmur’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Indofood Sukses Makmur’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Indofood Sukses Makmur technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.