Guadalupe, 67110,
Mexico
Industrias Radson Technographics
Industrias Radson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Industrias Radson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Industrias Radson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Industrias Radson has purchased the following applications: Amazon Pay for Payment Processing in 2021, Tawk.to for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Industrias Radson is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Conekta or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Industrias Radson revenues, which have grown to $1.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Industrias Radson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Industrias Radson Tech Stack and Enterprise Applications
Industrias Radson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Industrias Radson implemented Amazon Pay on its customer-facing website. Amazon Pay serves as the primary Payment Processing solution and is provided through Amazon Web Services, integrated into the public storefront checkout.
The deployment integrates Amazon Pay into the storefront using a combination of client-side widgets and server-side payment APIs to handle payment authorization, tokenization, and order capture. Functional modules implemented align with Payment Processing workflows, including payment acceptance, refund handling, and reconciliation processes that interface with finance operations.
Operational scope is concentrated on the web sales channel and impacts e-commerce and finance teams within Industrias Radson, with governance focused on payment configuration, merchant account settings, and dispute management. The implementation follows standard Payment Processing architecture for an online storefront, emphasizing secure payment flows and integration points between checkout and order management systems.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2020 | 2020 |
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Industrias Radson AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Industrias Radson implemented Tawk.to on its corporate website. Industrias Radson uses Tawk.to as a web embedded solution in the Chatbots and Conversational AI category to handle inbound customer messaging on www.radson.mx, supporting customer service and sales inquiry workflows.
Configuration typically aligns with standard Chatbots and Conversational AI functionality, including a live chat widget on site pages, an agent console for real time responses, canned responses for common queries, offline message capture and chat transcript logging. Operational ownership is centered on web support workflows with customer service and sales teams triaging and following up through the Tawk.to interface, and governance is expected to focus on chat response protocols and message retention settings configured in the Tawk.to console to align chat activity with existing support processes.
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Industrias Radson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Industrias Radson implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment used Google Workspace's cloud hosted SaaS model to deliver corporate email, calendaring, and collaborative document services across the company based in Mexico with approximately 100 employees.
Google Workspace (Formerly Google G-Suite) was configured to provide Gmail for domain email, Google Calendar for scheduling, Google Drive and Shared Drives for centralized file storage, and Docs, Sheets, Slides and Meet for real time document collaboration and video conferencing. Administrative configuration emphasized centralized user and domain management through the Google Admin console, standard access controls, and role based account provisioning consistent with Collaboration platform practices.
Operational coverage focused on internal communications, document management, and collaborative workflows that support production, administrative, and commercial business functions within Industrias Radson's Mexico operations. Governance centered on centralized administration, account lifecycle procedures, and folder and sharing policies to establish consistent document ownership and cross department collaboration.
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Industrias Radson eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Industrias Radson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Industrias Radson
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Apps Being Evaluated by Industrias Radson Executives
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