Saint-Ouen, 93400,
France
Inetum (ex GFI Informatique) Technographics
Inetum (ex GFI Informatique) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inetum (ex GFI Informatique) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 Inetum (ex GFI Informatique) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inetum (ex GFI Informatique) has purchased the following applications: Microsoft 365 for Collaboration in 2015, ServiceNow ITSM for IT Service Management in 2018, Amazon EC2 for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inetum (ex GFI Informatique) is running and its propensity to invest more and deepen its relationship with Microsoft , ServiceNow , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inetum (ex GFI Informatique) revenues, which have grown to $2.42 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inetum (ex GFI Informatique) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inetum (ex GFI Informatique) Tech Stack and Enterprise Applications
Inetum (ex GFI Informatique) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Inetum (ex GFI Informatique) implemented Microsoft 365. The Microsoft 365 deployment, categorized as Collaboration, centralized workplace productivity and communication for the company’s professional services organization and corporate functions in France. The implementation leverages cloud delivered Microsoft 365 services to provide enterprise email, document collaboration, and real time communications across the workforce. Publicly visible artifacts indicate Microsoft 365 is in active use on Inetum’s website.
The Microsoft 365 deployment consolidated core Collaboration capabilities, with Exchange Online used for email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, and OneDrive for Business for file synchronization and sharing. Configuration emphasized centralized policy control and information governance consistent with Collaboration tooling, aligning productivity applications with consulting delivery workflows and internal knowledge sharing. Operational coverage focused on corporate communications and professional services delivery, with governance and access controls implemented at the enterprise IT level.
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Inetum (ex GFI Informatique) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Inetum (ex GFI Informatique) deployed ServiceNow ITSM. Inetum uses ServiceNow ITSM as its IT Service Management platform and surfaces a service portal and service catalog access on the corporate website for employee self-service and incident reporting.
The implementation of ServiceNow ITSM focused on core IT service delivery functional areas common to IT Service Management, including incident management, change management, problem management, service catalog, knowledge management, and a configuration management database. Workflows and automation were configured to route tickets, enforce approval steps for changes, and publish knowledge articles to the self-service portal to reduce manual triage and streamline request fulfillment.
Architecture and governance followed established IT Service Management patterns, with the ServiceNow ITSM service portal integrated into the public-facing site and internal process controls established to centralize ticket triage, define service owner responsibilities, and standardize change advisory workflows. Operational coverage targeted IT support and service desk functions within Inetum’s professional services organization, with process governance designed to manage incident lifecycles and standard service requests.
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Inetum (ex GFI Informatique) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Inetum (ex GFI Informatique) deployed Amazon EC2 to host its public website, using Amazon EC2 within the Application Hosting and Computing Services category to provide scalable compute for web workloads. The presence of Amazon EC2 on the corporate site indicates the company has externalized core web compute to cloud virtual instances and is operating within the Application Hosting and Computing Services domain for its public web footprint.
The implementation centers on compute capabilities native to Amazon EC2, including virtual instance provisioning, instance lifecycle management, machine image management, and instance sizing across production and nonproduction tiers. Standard operational practices aligned with the Application Hosting and Computing Services category are evident, such as automated image based deployments, OS level configuration and patching workflows, and infrastructure orchestration to maintain consistent web server build states.
Operational ownership is centered on web operations and infrastructure teams responsible for the public facing website, with governance focused on image governance, instance lifecycle controls, and change management for web deployments. The Amazon EC2 deployment serves as the core compute layer for the site, enabling the web application hosting function within Inetum's broader IT environment.
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Inetum (ex GFI Informatique)
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Apps Being Evaluated by Inetum (ex GFI Informatique) Executives
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