AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Ingo Italy Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drupal Legacy Drupal CMS Web Content Management Content Management n/a 2024 2024
Web Content Management Content Management 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
XCALLY Legacy XCALLY Contact Center Call Center CRM n/a 2022 2024
In 2022, Ingo Italy implemented XCALLY Contact Center to centralize contact center operations across four locations in Italy. The XCALLY Contact Center was deployed within the company Call Center environment to provide omnichannel handling of voice, email, chat and WhatsApp for BPO and customer care services, supporting approximately 470 daily agents. The deployment emphasized omnichannel routing, agent desktop functionality and centralized contact center management capabilities common to Call Center platforms, with configuration focused on voice, email, chat and WhatsApp channel orchestration. The implementation included real time monitoring and reporting to support supervision and agent workflows. Operational coverage was concentrated on four Italian sites, where the XCALLY Contact Center centralized handling for frontline customer care and BPO functions. The solution was provisioned to scale agent access across locations and to unify channel handling under a single contact center platform. The migration began in late 2022, entered beta testing in October 2023 and reached completion by mid 2024, following a phased rollout across sites. Rollout sequencing included controlled pilot usage during beta and progressive expansion to full production across the four locations. By mid 2024 over 90% of Ingo Italy services were managed by XCALLY Contact Center and the company reported measurable improvements in response times and agent productivity. XCALLY Contact Center now serves as the operational backbone for Ingo Italy Call Center activities.
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Tag Management CRM 2024 2024
Tag Management CRM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
Apps Development PaaS 2025 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2024 2024
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Ingo Italy

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ingo Italy Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ingo Italy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ingo Italy digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ingo Italy Technographics
Ingo Italy is a Professional Services organization based in Italy, with around 622 employees and annual revenues of $25.0 million.
Ingo Italy operates a diverse technology stack with applications such as Microsoft 365, Drupal CMS and XCALLY Contact Center, covering areas like Collaboration, Web Content Management and Call Center.
Ingo Italy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Drupal and XCALLY.
Ingo Italy recently adopted applications including WordPress in 2025, JavaScript in 2025 and jsDelivr CDN in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ingo Italy’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ingo Italy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ingo Italy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.