Nashville, 37205-2204, TN,
United States
Ingram Barge Company Technographics
Ingram Barge Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ingram Barge Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Ingram Barge Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ingram Barge Company has purchased the following applications: Microsoft 365 for Collaboration in 2015, Atlassian Jira Service Desk for IT Service Management in 2021, Twilio Sendgrid for Transactional Email in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ingram Barge Company is running and its propensity to invest more and deepen its relationship with Microsoft , Atlassian , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ingram Barge Company revenues, which have grown to $294.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ingram Barge Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ingram Barge Company Tech Stack and Enterprise Applications
Ingram Barge Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ingram Barge Company deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the corporate website and serves as the companywide cloud collaboration suite for communications and document management. The implementation uses a tenant-based cloud SaaS architecture leveraging Microsoft 365 services including Exchange Online for enterprise email, SharePoint Online for centralized content repositories, OneDrive for Business for user file sync, and Microsoft Teams for real-time collaboration. The deployment was targeted at corporate functions and operational teams supporting maritime and logistics activities, orienting the suite toward teamwork, document lifecycle, and knowledge sharing.
Operational governance was organized around centralized tenant administration, role-based user provisioning, and Microsoft 365 compliance and retention controls to manage data governance. Configuration focused on messaging, content management, synchronous collaboration, and endpoint productivity, with identity and access managed through Microsoft 365 identity services to control authentication and access posture. The narrative centers on Microsoft 365 as the Collaboration application for Ingram Barge Company and outlines the architecture, core modules, and governance constructs typical for a 2,500 employee transportation enterprise.
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Ingram Barge Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Ingram Barge Company deployed Atlassian Jira Service Desk as a customer-facing IT Service Management solution on their website. The deployment uses Atlassian Jira Service Desk to present a web-based service portal that consolidates request intake, incident tracking, and a service catalog for external users, aligning with IT Service Management functional modules such as ticketing workflows, request types, SLA enforcement, automation rules, and a self-service knowledge component. The implementation context is focused on online customer and partner interaction through the company website rather than internal-only tooling.
The implementation emphasizes configured workflows and ticket routing to operational teams, with custom request forms and status visibility embedded in the website portal to support consistent lifecycle handling of incidents and service requests. Governance and process configuration center on standardized triage, role-based access for agents and requesters, and SLA definitions to enforce response and resolution patterns common to IT Service Management. The relationship is Ingram Barge Company Atlassian Jira Service Desk IT Service Management supporting customer service and operational support workflows via a web-embedded service portal.
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Ingram Barge Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2015 | 2015 |
In 2015, Ingram Barge Company implemented Twilio Sendgrid to handle transactional messaging directly from its public website. The deployment uses Twilio Sendgrid as a Transactional Email service to deliver API-driven transactional notifications and website-triggered confirmations for customer interactions and operational workflows.
The implementation architecture centers on API and SMTP integration into the website application stack, with configuration focused on template management, programmatic send calls, and delivery event handling through webhooks. Governance and operational control emphasize centralized sender domains and template versioning to standardize website-originated transactional email, while the Transactional Email deployment supports automated, event-driven communications tied to the company website.
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Ingram Barge Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Ingram Barge Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Ingram Barge Company
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Apps Being Evaluated by Ingram Barge Company Executives
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