Innodata Inc.
55 Challenger Road,
Ridgefield Park, 7660, NJ,
United States
Ridgefield Park, 7660, NJ,
United States
1 609-716-4000
Professional Services
Innodata Inc. Technographics
Innodata Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Innodata Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4878 Innodata Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Innodata Inc. has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2022, 6sense Account Engagement Platform for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Innodata Inc. is running and its propensity to invest more and deepen its relationship with Drift , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Innodata Inc. revenues, which have grown to $69.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Innodata Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Innodata Inc. Tech Stack and Enterprise Applications
Innodata Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Innodata Inc. deployed Drift AI Chatbot on its corporate website. Innodata implemented Drift AI Chatbot as a Chatbots and Conversational AI solution to support website-based customer engagement, marketing lead capture, and demand generation workflows.
The implementation emphasized conversational playbooks and AI intent recognition, configured to handle qualifying dialogs, automated lead capture, knowledge base driven responses, and escalation to human agents when needed. Drift AI Chatbot was set up with session handling, persistent user context, and standardized response templates to reduce manual triage and ensure consistent customer interactions.
Operational scope is explicitly web facing, covering marketing, demand generation, sales enablement, and customer support touchpoints on Innodata's site. Governance focused on conversation script versioning, escalation workflows, and a staged rollout with quality assurance, while analytics on conversation events and lead handoffs were instrumented to enable ongoing tuning of Drift AI Chatbot.
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Innodata Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Innodata Inc. implemented Zoom from Zoom Video Communications, deploying the Zoom application for Audio Video and Web Conferencing. The implementation is surfaced on the company website, where Zoom is embedded to enable browser based meetings and webinar join experiences for external users.
Configuration appears focused on the core functional capabilities typical of Audio Video and Web Conferencing, including meeting hosting, browser based join flows, audio and video streaming, and screen sharing for remote presentation. Restating the full application, Zoom provides the conferencing and webinar capabilities exposed through public web pages rather than exclusively through internal clients.
Operational coverage centers on customer facing and external engagement workflows, indicating usage by marketing, sales, and client services to run demos, client briefings, and public webinars. The web integration implies implementation work around embed code, single click join flows, and browser security configuration to support seamless external access.
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Collaboration | Collaboration |
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2015 | 2015 |
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Innodata Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022, Innodata Inc. deployed the 6sense Account Engagement Platform, an Account Based Marketing application, to instrument its public website for account level engagement and intent detection. The 6sense Account Engagement Platform was implemented to capture site interactions and translate anonymous browsing into account signals that support targeted ABM workflows and digital demand generation efforts.
The deployment emphasized site level tag implementation and behavioral tracking, with configuration aligned to common Account Based Marketing capabilities such as account identification, intent signal capture, account scoring, and orchestration of marketing activations. Operational coverage centers on marketing and demand generation functions, where captured account signals are intended to inform campaign orchestration and account prioritization while governance focused on mapping account scoring rules to existing marketing processes and staging rollout across the corporate web estate.
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Account Based Marketing | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Innodata Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Innodata Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Innodata Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Innodata Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Innodata Inc. IT executives and key decision makers. This section highlights Innodata Inc.'s latest recorded technology evaluations, including Carta Equity Management for Equity Management on 2026-04-01, NAVEX EthicsPoint Incident Management for Whistleblowing Management on 2026-02-11, and people intouch SpeakUp for Whistleblowing Management on 2026-02-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Innodata Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-01 | Innodata Inc. | Evaluated | Carta | Carta Equity Management | Equity Management | ERP Services and Operations |
| 2026-02-11 | Innodata Inc. | Evaluated | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | TRM |
| 2026-02-11 | Innodata Inc. | Evaluated | people intouch | people intouch SpeakUp | Whistleblowing Management | TRM |
| 2026-02-11 | Innodata Inc. | Evaluated |
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Governance, Risk and Compliance | TRM |
| 2026-02-11 | Innodata Inc. | Evaluated |
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ERP Financial | ERP |
| 2026-01-07 | Innodata Inc. | Evaluated |
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Product Lifecycle Management | PLM and Engineering |
FAQ - APPS RUN THE WORLD Innodata Inc. Technographics
Innodata Inc. is a Professional Services organization based in United States,
with around 4878 employees and annual revenues of $69.8 million.
Innodata Inc. operates a diverse technology stack with applications such as
Drift AI Chatbot, Zoom and 6sense Account Engagement Platform,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Account Based Marketing.
Innodata Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Zoom Video Communications and 6sense.
Innodata Inc. recently adopted applications including
Zoom in 2022, 6sense Account Engagement Platform in 2022 and Drift AI Chatbot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Innodata Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Innodata Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Innodata Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.