AI Buyer Insights:

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

InnoFin Solutions Tech Stack and Enterprise Applications

InnoFin Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, InnoFin Solutions deployed Zoho SalesIQ on their website to add real time visitor engagement and automated conversational capabilities. The implementation uses Zoho SalesIQ in the Chatbots and Conversational AI category to power on site live chat and conversational workflows for a 45 person professional services firm. The deployment centers on the Zoho SalesIQ web widget and bot builder, with configuration of proactive chat triggers and visitor tracking to capture engagement signals. Zoho SalesIQ was configured for chat queueing, canned responses, and automated routing logic, supporting sales lead capture and basic conversational automation alongside manual agent handoffs. Operational coverage is focused on the public website and the customer facing sales and support functions, with chat sessions routed to internal sales and support personnel. Governance was implemented through configuration level controls inside Zoho SalesIQ for routing rules and agent assignment, enabling consistent conversational workflows and centralized management of chat interactions.
Chatbots and Conversational AI AI-Powered Application 2019 2019
InnoFin Solutions Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, InnoFin Solutions deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment provides Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams to support email, document management, file synchronization, and real-time collaboration across the firm, and the application name Microsoft 365 is referenced on the company website. The implementation follows a cloud-hosted Microsoft 365 tenant architecture, delivering core Collaboration services from Microsoft cloud endpoints and minimizing on-premises infrastructure for a 45 person professional services firm. Functional modules implemented include mailbox and calendaring, team workspaces and channels, document libraries and file sync, and tenant-level identity and access controls to manage user provisioning and single sign-on. Public evidence shows Microsoft 365 is surfaced on the corporate site, indicating active use for external and internal collaboration. Governance and operational control are centered on tenant administration with role-based access, retention and sharing policies, and a compact rollout model that supports department-level adoption and client-facing document workflows.
InnoFin Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2015 2015
In 2015, InnoFin Solutions implemented Automattic Jetpack CRM. The deployment is hosted on the company website and serves as the primary customer relationship management system, categorized as CRM. Automattic Jetpack CRM is used to centralize contact records, track client interactions, and manage simple sales pipeline workflows consistent with CRM functional expectations. Architecture is delivered as a site-embedded application with centralized administration governing contact data and user access, supporting client-facing teams and project delivery staff. Governance is organized around site-level configuration and CRM data stewardship, aligning contact management, opportunity tracking, and activity logging with the companys sales and client service functions.
Customer Support CRM 2021 2021
Marketing Automation CRM 2017 2017
InnoFin Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016

IT Decision Makers and Key Stakeholders at InnoFin Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by InnoFin Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from InnoFin Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the InnoFin Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD InnoFin Solutions Technographics
InnoFin Solutions is a Professional Services organization based in United States, with around 45 employees and annual revenues of $10.0 million.
InnoFin Solutions operates a diverse technology stack with applications such as Zoho SalesIQ, Microsoft 365 and Automattic Jetpack CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
InnoFin Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., Microsoft and Automattic.
InnoFin Solutions recently adopted applications including Zendesk Service in 2021, Olark Live Chat in 2019 and Zoho SalesIQ in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of InnoFin Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates InnoFin Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete InnoFin Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.