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Inova

Blvr. Adolfo Lopez Mateos No. 163,
Mexico City, ,
Mexico

https://www.inova.com.mx/

52 1 55 1087 2577

Retail

Inova Technographics

Inova Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Inova and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Inova employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Inova has purchased the following applications: Bolt Payments for Payment Processing in 2024, Zendesk Chat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Inova is running and its propensity to invest more and deepen its relationship with Bolt Financial , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Inova revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inova intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Inova Data, Technology Stack, and Enterprise Applications

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Bolt Financial	Legacy	Bolt Payments	Payment Processing	ERP Financial Management	n/a	2024	2024

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Zendesk	Legacy	Zendesk Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2014	2014

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Google	Legacy	Google Workspace (Formerly Google G-Suite)	Collaboration	Collaboration	n/a	2011	2011

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			eCommerce Fraud Protection	eCommerce		2020	2020
			eCommerce	eCommerce		2021	2021

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Customer Data Platform	CRM		2020	2020
			Customer Data Platform	CRM		2023	2023
			Customer Experience	CRM		2016	2016
			Customer Support	CRM		2024	2024
			Digital Advertising Platform	CRM		2013	2013
			Digital Advertising Platform	CRM		2014	2014
			Marketing Analytics	CRM		2013	2013
			Marketing Automation	CRM		2017	2017
			Marketing Automation	CRM		2021	2021
			Marketing Automation	CRM		2022	2022
			Tag Management	CRM		2013	2013
			Tag Management	CRM		2020	2020

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2021	2021

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Transactional Email	PaaS		2014	2014
			Transactional Email	PaaS		2020	2020

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2018	2018
			Application Hosting and Computing Services	IaaS		2017	2017
			Application Hosting and Computing Services	IaaS		2023	2023
			Cloud Storage	IaaS		2018	2018
			Content Delivery Network	IaaS		2019	2019
			Content Delivery Network	IaaS		2022	2022
			Content Delivery Network	IaaS		2018	2018

IT Decision Makers and Key Stakeholders at Inova

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Inova Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Inova Technographics

Inova is a Retail organization based in Mexico, with around 300 employees and annual revenues of $50.0 million.

Inova operates a diverse technology stack with applications such as Bolt Payments, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

Inova has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Bolt Financial, Zendesk and Google.

Inova recently adopted applications including Bolt Payments in 2024, Zendesk Service in 2024 and Insider Connect in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Inova’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Inova’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Inova technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.