Milton Keynes, MK1 1SF,
United Kingdom
Intelligent Talk Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Intelligent Talk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Intelligent Talk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intelligent Talk has purchased the following applications: FIVE CRM for Call Center in 2021, Microsoft 365 for Collaboration in 2018, Pathwire Mailgun for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intelligent Talk is running and its propensity to invest more and deepen its relationship with FIVE CRM , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intelligent Talk revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intelligent Talk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| FIVE CRM | Legacy | FIVE CRM | Call Center | CRM | n/a | 2021 | 2021 | In 2021, Intelligent Talk implemented FIVE CRM as a Call Center application embedded on its website. The deployment is configured for a two person professional services firm, reflecting a lightweight, browser based SaaS orientation common to Call Center platforms, with FIVE CRM providing web surfaced agent interfaces, call handling, contact management, click to call from the site, and call logging to capture inbound web leads. Operational coverage focuses on sales and client support functions handled by the two employees, with the website integration as the primary telephony entry point. Governance is managed directly by internal staff with emphasis on configuration of call flows, contact tagging and call history retention, positioning Intelligent Talk FIVE CRM Call Center as the operational hub for customer engagement and inbound voice handling. | |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2019 | 2019 |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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