InterHealthcare
3 Oracle Blvd,
Broadbeach, 4218, QLD,
Australia
Broadbeach, 4218, QLD,
Australia
61 7 3186 6440
Healthcare
InterHealthcare Technographics
InterHealthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InterHealthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 InterHealthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InterHealthcare has purchased the following applications: Access MicrOpay (ex Sage MicrOpay) for Payroll in 2014, Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InterHealthcare is running and its propensity to invest more and deepen its relationship with The Access Group , Humanforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InterHealthcare revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InterHealthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InterHealthcare Tech Stack and Enterprise Applications
InterHealthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access MicrOpay (ex Sage MicrOpay) | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, InterHealthcare deployed Access MicrOpay (ex Sage MicrOpay) to centralize Payroll operations for its Australian clinical and support workforce. The implementation targeted high-volume payroll processing for a 100 employee organization, with statutory payroll complexity and rostered staff pay rules in scope.
Access MicrOpay (ex Sage MicrOpay) was configured to support core payroll modules including pay runs, tax and superannuation calculations, leave management, payslip generation and payroll reporting. Configuration work emphasized award interpretation and automated scheduling to ensure compliance with the Health Professionals & Support Services Award and to meet strict pay cycle deadlines.
Operational coverage spanned payroll, human resources and rostering functions, aligning payroll inputs with time and attendance and roster data from rostering sources. Governance controls implemented included confidentiality safeguards, segregation of duties, end to end payroll validation workflows and formal stakeholder communication protocols for clinical and support services managers.
Sustaining the deployment relied on strong numeric accuracy and attention to detail within payroll teams, rigorous adherence to legislative and regulatory requirements and structured training on Access MicrOpay payroll procedures. Operational processes prioritized strict deadline management and stakeholder management to maintain payroll integrity and regulatory compliance.
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Time and Attendance | HCM |
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2014 | 2014 |
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InterHealthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, InterHealthcare implemented Microsoft 365 as its Collaboration platform. The deployment is referenced on InterHealthcare's website and serves as the primary Collaboration environment for the 100-employee Australian healthcare provider.
The implementation centered on core Collaboration capabilities, covering email, team communication, document management, and cloud office applications. Microsoft 365 components aligned to these functions include Exchange Online for messaging, Microsoft Teams for synchronous collaboration, SharePoint Online and OneDrive for document storage and sharing, and Office desktop and web apps for productivity.
Operational coverage focused on clinical support, administrative, and corporate functions within InterHealthcare, with tenant-level user provisioning and platform-native identity and access controls used to manage accounts and device access. InterHealthcare Microsoft 365 Collaboration supports clinical and administrative business functions by centralizing communications and document workflows on a single cloud platform.
Governance activity around the rollout included configuring external sharing controls, document access policies, and user lifecycle workflows, along with staged user onboarding and configuration of device and access settings. The narrative on the public site indicates the organization adopted Microsoft 365 to standardize collaboration tooling across its Australian operations.
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InterHealthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, InterHealthcare deployed Zendesk Service on its website to handle customer inquiries and patient facing requests. The deployment uses Zendesk Service to support the company’s Customer Support function, embedding ticket capture and a support widget on public pages. The implementation aligns with standard web to ticket workflows common in Customer Support platforms.
Capabilities implemented include web ticket submission via an embedded Zendesk Service widget, centralized ticket routing and queue management, and publication of self service knowledge content to reduce direct contact volume. Operational coverage is focused on InterHealthcare’s Australia operations and front line customer support teams, routing web originated interactions into a centralized support queue for triage. Governance centered on standard ticket lifecycle workflows and role based access to the Zendesk Service console to coordinate case handling and escalation.
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IT Decision Makers and Key Stakeholders at InterHealthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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Payroll Manager | Manager | Finance | |
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Payroll Manager/ HR | Manager | HR | |
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Talent Acquisition Manager | Manager | HR | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by InterHealthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from InterHealthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the InterHealthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD InterHealthcare Technographics
InterHealthcare is a Healthcare organization based in Australia,
with around 100 employees and annual revenues of $10.0 million.
InterHealthcare operates a diverse technology stack with applications such as
Access MicrOpay (ex Sage MicrOpay), Microsoft 365 and Zendesk Service,
covering areas like Payroll, Collaboration and Customer Support.
InterHealthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group, Microsoft and Zendesk.
InterHealthcare recently adopted applications including
Zendesk Service in 2020, Microsoft 365 in 2018 and Access MicrOpay (ex Sage MicrOpay) in 2014,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of InterHealthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates InterHealthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete InterHealthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.