International General Insurance Holdings Ltd.
74 Abdel Hamid Sharaf Street,
Amman, 11194,
Jordan
Amman, 11194,
Jordan
1 602-685-4000
Insurance
International General Insurance Holdings Ltd. Technographics
International General Insurance Holdings Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by International General Insurance Holdings Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 289 International General Insurance Holdings Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International General Insurance Holdings Ltd. has purchased the following applications: Microsoft 365 for Collaboration in 2018, Intuit Mailchimp for Marketing Automation in 2019, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International General Insurance Holdings Ltd. is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International General Insurance Holdings Ltd. revenues, which have grown to $378.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International General Insurance Holdings Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
International General Insurance Holdings Ltd. Tech Stack and Enterprise Applications
International General Insurance Holdings Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 International General Insurance Holdings Ltd. implemented Microsoft 365 as a Collaboration platform to standardize corporate communication, email, and document workflows. Microsoft 365 is explicitly referenced on the company website, confirming a tenant based deployment used for enterprise collaboration across the organization.
The implementation aligns with core Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, and Microsoft Teams for synchronous collaboration and meetings. Configuration details implied by the deployment include tenant level administration, centralized policy management for compliance and data protection, and identity and access controls delivered through Azure Active Directory.
Their public website references Microsoft 365, which validates public exposure of Microsoft 365 services and supports integration points for corporate mail routing and service continuity. Operational coverage is centered on the companys Jordan operations and supports insurance business functions such as underwriting, claims processing, and corporate support services.
Governance and operational ownership are positioned for centralized IT administration with emphasis on compliance controls, access lifecycle management, and standardization of collaboration workflows. International General Insurance Holdings Ltd. Microsoft 365 Collaboration supports enterprise email and teamwork capabilities that are foundational to the companys business functions.
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Collaboration | Collaboration |
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2021 | 2021 |
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International General Insurance Holdings Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, International General Insurance Holdings Ltd. deployed Intuit Mailchimp as its Marketing Automation solution. The deployment centers on website integration, using embedded signup forms and Mailchimp tracking scripts to capture prospects and policyholder engagement directly from the corporate site.
Configuration emphasizes core Intuit Mailchimp capabilities such as audience management, template-driven email campaigns, automation workflows for triggered messages, and campaign analytics. The implementation leverages list segmentation and form-building to structure contact records, consent capture, and targeted nurture streams consistent with Marketing Automation workflows.
Operational coverage is focused on the marketing and customer experience functions, with campaign creation, subscriber segmentation, and email delivery workflows executed by the corporate marketing team. The solution ingests site-sourced leads and subscription events, routing them into Intuit Mailchimp for downstream email and automation sequences.
Governance was organized around centralized audience management and standardized campaign templates to enforce branding and approval workflows for outbound communications. The implementation remains web-centric and does not reference additional backend system integrations in the available data.
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International General Insurance Holdings Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, International General Insurance Holdings Ltd. deployed Atlassian Jira Service Desk to provide customer-facing IT Service Management through its public website. The Atlassian Jira Service Desk application is used as a web-accessible service portal for ticket submission, incident reporting, and request tracking, linking the Company Atlassian Jira Service Desk IT Service Management relationship directly to IT and customer support business functions.
Configuration and operational scope reflect standard IT Service Management capabilities, including a service request portal, request types, workflow automation, and SLA-driven queues to structure ticket routing and resolution across support teams. Governance is focused on ticket lifecycle management and role based access controls to align web intake with internal support workflows, and the implementation is embedded on the company website to centralize external and internal requests through Atlassian Jira Service Desk.
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IT Decision Makers and Key Stakeholders at International General Insurance Holdings Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by International General Insurance Holdings Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from International General Insurance Holdings Ltd. IT executives and key decision makers. This section highlights International General Insurance Holdings Ltd.'s latest recorded technology evaluations, including Microsoft Playwright Testing for Test Automation Platform on 2026-03-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the International General Insurance Holdings Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-04 | International General Insurance Holdings Ltd. | Evaluated | Microsoft | Microsoft Playwright Testing | Test Automation Platform | PaaS |
FAQ - APPS RUN THE WORLD International General Insurance Holdings Ltd. Technographics
International General Insurance Holdings Ltd. is a Insurance organization based in Jordan,
with around 289 employees and annual revenues of $378.3 million.
International General Insurance Holdings Ltd. operates a diverse technology stack with applications such as
Microsoft 365, Intuit Mailchimp and Atlassian Jira Service Desk,
covering areas like Collaboration, Marketing Automation and IT Service Management.
International General Insurance Holdings Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Intuit and Atlassian.
International General Insurance Holdings Ltd. recently adopted applications including
CodeTwo Email Signatures in 2021, Atlassian Jira Service Desk in 2021 and Intuit Mailchimp in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of International General Insurance Holdings Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates International General Insurance Holdings Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete International General Insurance Holdings Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.