Cologne, 51149,
Germany
INTERSEROH ProServ GmbH Technographics
INTERSEROH ProServ GmbH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by INTERSEROH ProServ GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 575 INTERSEROH ProServ GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that INTERSEROH ProServ GmbH has purchased the following applications: SAP ERP ECC 6.0 - Financial Accounting (FI) for ERP Financial in 2017, Abacus Umantis Applicant Management for Applicant Tracking System in 2016, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems INTERSEROH ProServ GmbH is running and its propensity to invest more and deepen its relationship with SAP , Abacus Research , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing INTERSEROH ProServ GmbH revenues, which have grown to $446.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for INTERSEROH ProServ GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
INTERSEROH ProServ GmbH Tech Stack and Enterprise Applications
INTERSEROH ProServ GmbH ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Financial Accounting (FI) | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, INTERSEROH ProServ GmbH implemented SAP ERP ECC 6.0 - Financial Accounting (FI) as its core accounting system. The deployment targeted the company finance organization in Germany and is categorized as ERP Financial, centralizing transactional accounting and statutory reporting functions.
The implementation focused on SAP ERP ECC 6.0 - Financial Accounting (FI) functional areas, notably General Ledger, Accounts Payable, Accounts Receivable, and Asset Accounting. Configuration work emphasized FI master data management, document posting and validation rules, period-end close procedures, and finance ledger setup to support statutory reporting and internal control workflows.
Operational ownership was retained in-house, with an IT Inhouse Consultant SAP FI/CO leading configuration and ongoing support while finance and controlling teams owned process governance and month-end close execution. The program concentrated on formalizing transactional accounting, month-end orchestration, and finance process standardization under the ERP Financial implementation.
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ERP Financial | ERP |
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2017 | 2017 |
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INTERSEROH ProServ GmbH HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Abacus Research | Legacy | Abacus Umantis Applicant Management | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, INTERSEROH ProServ GmbH implemented Abacus Umantis Applicant Management, an Applicant Tracking System, to support online vacancy publishing and candidate intake. The Abacus Umantis Applicant Management application was deployed on the company careers site to capture applications directly from the public website and to surface vacancy listings through the company portal.
The implementation focused on core Applicant Tracking System capabilities, including job posting and vacancy management, configurable online application forms, a centralized candidate database and tracking, document management for CVs and attachments, configurable hiring workflows, communication templates, and role based access controls for HR and hiring managers. The Abacus Umantis Applicant Management application was configured to reflect INTERSEROH ProServ GmbH recruiting processes and to provide structured candidate pipelines and status transitions.
Operational coverage centered on HR and recruiting functions within INTERSEROH ProServ GmbH in Germany, with the ATS integrated into the public careers site to streamline applicant flow into centralized recruiter queues. Governance concentrated on centralized applicant intake and pipeline management, with process standardization for vacancy publication and candidate review handled by recruiting teams and hiring managers.
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INTERSEROH ProServ GmbH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, INTERSEROH ProServ GmbH deployed Zendesk Service as its Customer Support solution on its public website. The implementation centralized customer inquiry capture through embedded web forms and support widgets on interseroh.de, positioning Zendesk Service to handle front-line customer interactions for the organization. Zendesk Service is used for ticket intake, case creation from web submissions, and structured request routing to support personnel.
Configuration emphasized routing incoming website tickets into dedicated support queues and enabling core Customer Support workflows such as ticket lifecycle management, categorization, templated responses, and basic reporting. Operational coverage focused on customer service agents and administrators who manage web-originated requests, configure intake forms and macros, and maintain case-handling standards within Zendesk Service. Governance centered on standardizing intake fields and response workflows to ensure consistent handling of customer inquiries and to retain traceability required in Life Sciences customer communications.
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INTERSEROH ProServ GmbH CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at INTERSEROH ProServ GmbH
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Manager SAP Competence Center | Manager | IT | ||||
| CIO | CXO | Finance | ||||
| SAP Application Manager | Manager | IT |
Apps Being Evaluated by INTERSEROH ProServ GmbH Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||