Castlebar, F23 TE27,
Ireland
Intersport Elverys Technographics
Intersport Elverys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intersport Elverys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Intersport Elverys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intersport Elverys has purchased the following applications: Worldpay for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2021, SAP BW (Business Warehouse) for Data Warehouse in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intersport Elverys is running and its propensity to invest more and deepen its relationship with WorldPay , LiveChat, Inc. , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intersport Elverys revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intersport Elverys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intersport Elverys Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorldPay | Legacy | Worldpay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Intersport Elverys implemented Worldpay as its online payment gateway, deploying FIS Worldpay on the company website to handle ecommerce transactions under the Payment Processing category. The implementation focused on integrating the Worldpay payment gateway into the site checkout flow to support card authorization and settlement, with tokenization used for card-on-file scenarios to reduce PCI scope and simplify recurring or saved-payment experiences.
Functionality implemented centers on core Payment Processing capabilities including real-time payment authorization, tokenization for stored credentials, hosted payment fields to limit merchant PCI exposure, and standard settlement and reconciliation feeds into finance workflows. Operational coverage is primarily the online commerce channel, with governance changes that align payments operations and finance for daily settlement, refund handling, and reconciliation processes, and with merchant services and fraud screening workflows coordinated through the Worldpay platform.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Intersport Elverys implemented LiveChat on their public website to enable real-time web chat for online shoppers. LiveChat was embedded as the primary web channel for customer inquiries and site engagement, aligning the company’s online storefront with conversational support capabilities.
The deployment uses LiveChat features typical of the Chatbots and Conversational AI category, including the web chat widget, agent console, canned responses, chat transcripts, proactive messaging, and routing logic to direct conversations to available agents. LiveChat is configured to support synchronous chat handling and scripted conversational flows, improving consistency of responses for product, order, and support queries.
Operational scope centers on e-commerce and customer service functions, with chat handling and escalation workflows defined for the online support team and merchandising coordinators. Rollout decisions focused on site-level embedding, business hours configuration, canned response libraries, and agent training to govern conversational workflows and handoff procedures for complex inquiries.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2012 | 2012 |
In 2012, Intersport Elverys implemented SAP BW (Business Warehouse) as its Data Warehouse platform to standardize reporting across retail operations. The SAP BW (Business Warehouse) deployment focused on centralized reporting for Sales, Inventory and Purchasing, aligning Business Warehouse dimensional models with retail merchandising and store sales data.
Functional delivery produced various reports relating to Sales, Inventory and Purchasing, delivered both on demand and via automated report bursting for distribution to Elverys stores. Report orchestration and scheduling were implemented to support store level distribution and on demand analytics, reflecting Data Warehouse workflows for report orchestration and consumption.
Architecture and environment management of their Business Objects Estate was executed as part of the implementation, covering the reporting layer, environment lifecycle and operational support within the SAP BW ecosystem. Project management included an SAP BW upgrade to 7.3 in 2012, coordinating release planning, environment promotion and cutover sequencing across the reporting and warehouse environments.
Operational scope spanned retail business functions including merchandising, store operations, purchasing and inventory management, with governance activities focused on report orchestration, environment change control and upgrade coordination. The implementation emphasized data modeling, report configuration and operational governance consistent with Data Warehouse best practices.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Intersport Elverys
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Intersport Elverys Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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