Interswitch
Plot 1648C Oko-Awo Close, Victoria Island,
Lagos, 101241,
Nigeria
Lagos, 101241,
Nigeria
234 1 628 3888
Banking and Financial Services
Interswitch Technographics
Interswitch Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Interswitch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Interswitch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interswitch has purchased the following applications: Microsoft Azure Blockchain for Blockchain Platform in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Netcore Customer Engagement for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interswitch is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Netcore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interswitch revenues, which have grown to $148.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interswitch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Interswitch Data, Technology Stack, and Enterprise Applications
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Blockchain | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, Interswitch deployed Microsoft Azure Blockchain to deliver the Interswitch Blockchain Service Supply Chain Finance Module, implementing a cloud hosted distributed ledger within the Blockchain Platform category. The initiative targeted end to end visibility for supply chain financing by connecting entrepreneurs, participating banks and corporate buyers on a single platform to accelerate trade financing workflows in Nigeria.
The implementation centered on the Supply Chain Finance Module built and hosted using Microsoft Azure Blockchain, providing a scalable cloud architecture and enterprise security and compliance controls. The solution establishes a single version of the truth across the supply chain ledger, and it omits cryptocurrency usage while routing transaction enquiries and verifications to authorized officials from participating entities.
Integrations were explicit to participating financial institutions and corporates, including United Bank for Africa Plc, Guaranty Trust Bank Plc, Zenith Bank Plc and the Dangote Group, enabling lenders and suppliers to identify and build relationships with high performing entrepreneurs. Operational scope emphasized small to mid sized businesses accessing faster funding and improved sales cycles through the platform, with trade finance and supplier relationship workflows instrumented on the distributed ledger.
Governance and operational controls were structured so that transaction verification and enquiry handling remain with authorized officials from participating organizations, and the platform was positioned as an enterprise grade production blockchain service in Nigeria. The implementation also surfaced a developer oriented capability to allow others to build blockchain based solutions more cost effectively on Microsoft Azure Blockchain, while explicitly delivering access to funding in a shorter time horizon of up to three weeks and supporting increased sales cycles for participating suppliers.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Interswitch deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is publicly visible, with Interswitch using Cisco Webex Meetings on their website to surface join links and host external meeting sessions for client engagement and partner interactions.
The implementation utilizes core Cisco Webex Meetings capabilities common to the Audio Video and Web Conferencing category, including scheduled and ad hoc meeting orchestration, browser based join and native client access, screen sharing and presentation controls, session recording and participant management features. Cisco Webex Meetings is configured to support both internal collaboration and external conferencing workflows aligned to corporate communications and customer facing teams.
Administration and provisioning are managed through corporate IT and communications functions, with centralized controls for user access, meeting scheduling and recording retention. Operational coverage is focused on Interswitch Nigeria operations, where the Webex Meetings deployment supports virtual meetings, client demonstrations, sales interactions and remote training delivered through the corporate website.
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020, Interswitch deployed Netcore Customer Engagement on their website. Netcore Customer Engagement is used as a Customer Engagement platform to instrument web-based customer communications and orchestrate digital channel messaging across Interswitch's public site.
The implementation leverages standard Customer Engagement functional modules, including campaign management, audience segmentation and behavioral targeting, personalization engines for message variation, and multichannel delivery across email, SMS and web push. Netcore Customer Engagement was configured to capture web events and user attributes for segmentation and to drive automated campaign workflows and triggers.
Operational coverage centers on digital channels and customer-facing teams in Nigeria, with the platform handling campaign execution for marketing, customer service notifications and product engagement workflows. The deployment is embedded in the website front end to enable real-time event collection and messaging orchestration across sessions and touchpoints.
Governance includes centralized campaign approval and role based access controls, content versioning and consent management to align messaging with opt-out preferences and regulatory requirements. Process changes focused on formalizing campaign lifecycle controls and handoffs between digital product owners and marketing operations using Netcore Customer Engagement as the core orchestration layer.
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Customer Support | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2009 | 2009 |
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IT Decision Makers and Key Stakeholders at Interswitch
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Interswitch Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Interswitch Technographics
Interswitch is a Banking and Financial Services organization based in Nigeria,
with around 1700 employees and annual revenues of $148.0 million.
Interswitch operates a diverse technology stack with applications such as
Microsoft Azure Blockchain, Cisco Webex Meetings and Netcore Customer Engagement,
covering areas like Blockchain Platform, Audio Video and Web Conferencing and Customer Engagement.
Interswitch has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Cisco Systems and Netcore.
Interswitch recently adopted applications including
Salesforce Sales Cloud in 2021, Microsoft 365 in 2020 and Netcore Customer Engagement in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Interswitch’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Interswitch’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Interswitch technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.