New Orleans, 70123, LA,
United States
Intralox Technographics
Intralox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intralox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Intralox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intralox has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2011, Avature CRM for Candidate Relationship Management in 2017, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intralox is running and its propensity to invest more and deepen its relationship with Oracle , Avature , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intralox revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intralox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intralox Tech Stack and Enterprise Applications
Intralox ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2011 | 2012 |
In 2011, Intralox implemented Oracle E-Business Suite as its ERP Financial backbone. The Oracle E-Business Suite deployment targeted multi-organization commercial and manufacturing operations within Intralox and parent company Laitram, using Oracle E-Business Suite R12.2 to support transactional finance and manufacturing orchestration.
Functional implementation emphasizes Order Management, Supply Chain Management and Discrete Manufacturing modules, with Finance capabilities engaged for accounting and transactional control. Operational activities include functional configuration and maintenance to reflect changing business needs, SQL based technical analysis for troubleshooting, identification of reproducible incidents and promotion to Known Problem status, and creation of how-to documentation for the ServiceNow Knowledge Base.
ServiceNow is used for incident intake, documentation and knowledge management, creating a single EBS support queue and SLA driven escalation pathways. Incidents are triaged inside a Digital Solutions support organization, with assignment and escalation to the appropriate functional or technical teams, and end user enablement through targeted how-to training.
Governance and operating model align to ITIL and ITSM principles, incorporating SLA management, documented incident communication, and continuous analysis of support processes for optimization. The Intralox Oracle E-Business Suite ERP Financial environment supports Finance, Order Management, Supply Chain Management and Discrete Manufacturing business functions and is managed through a centralized service desk and structured escalation and knowledge workflows.
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Intralox HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Intralox deployed Avature CRM on their website as a Candidate Relationship Management platform. Avature CRM is positioned to manage external talent engagement and careers-site interactions for Intralox's recruiting channels.
The implementation focuses on Candidate Relationship Management workflows, including centralized candidate profiles, talent pipelining, segmentation for targeted outreach, and campaign orchestration and automation for candidate engagement. Avature CRM on the careers site captures applicant flows and structures candidate data to support recruiter-driven communications and recurring outreach sequences.
Operational ownership is centered in talent acquisition and HR, with the system supporting web-facing career site interactions and internal recruiter workflows. Governance emphasis is on candidate data consolidation and campaign workflow configuration to align career-site forms and outreach templates with hiring processes.
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Intralox ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Intralox implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform to centralize project and schedule orchestration for field engineers and internal project teams. The deployment emphasized structured project creation and schedule management within Oracle to support installation and design workflows for site work and in house engineering initiatives.
Configuration and functional work focused on using Oracle Field Service Cloud for new project provisioning, schedule generation, and transaction processing, including creation of sales orders and collaboration with engineering to produce Bills of Materials for projects. Financial workflows were supported by compiling and organizing financial data for weekly program meetings, and invoicing issues with vendors were managed through the implemented operational processes.
Integrations and tooling included Smartsheet, Oracle and Bower BI for documentation, reporting, and engineer-facing content, while Excel and bespoke computer automation software delivered utility tools for production and management teams. The implementation covered in house projects such as electrical system and pneumatic system redesigns, and it operationalized documentation and guidance used by field engineers during installation and design.
Governance and process changes were anchored by weekly program meetings driven by compiled financials and by structured coordination between sales order creation, engineering BOM workflows, and vendor invoicing resolution. Field Service Management workflows emphasized schedule orchestration, work order documentation for installers, and cross functional alignment among finance, sales, engineering and field operations.
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Intralox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Intralox Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Intralox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Intralox ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Intralox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Intralox CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Intralox
Apps Being Evaluated by Intralox Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-27 | Intralox | Evaluated | Oracle | Oracle Fusion Cloud Manufacturing | Manufacturing ERP | ERP Services and Operations |
| 2025-04-22 | Intralox | Evaluated | SiteGPT | SiteGPT | Generative AI Platforms | AI Development |