Ipsos
35 rue du Val de Marne,
Paris, 75013,
France
Paris, 75013,
France
33 1 41 98 90 00
Professional Services
Ipsos Technographics
Ipsos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ipsos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Ipsos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ipsos has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2022, ServiceNow Passage AI Platform for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ipsos is running and its propensity to invest more and deepen its relationship with Eploy , Oracle , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ipsos revenues, which have grown to $2.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ipsos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ipsos Tech Stack and Enterprise Applications
Ipsos HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
In 2022, Ipsos implemented Eploy Applicant Tracking System. The Eploy Applicant Tracking System was deployed as Ipsos's Applicant Tracking System,Candidate Relationship Management solution and is embedded on the Ipsos corporate careers site to capture and manage inbound applications and candidate interactions.
Configuration emphasized core ATS capabilities, including vacancy requisition and approval workflows, online application capture and form routing, CV parsing and candidate profile creation, workflow orchestration for stages of assessment, and recruiter dashboards for shortlisting and interview scheduling. The Eploy Applicant Tracking System configuration also incorporated candidate relationship management practices such as talent pool segmentation and templated candidate communications to support ongoing sourcing and engagement.
The implementation integrates directly with Ipsos web-facing recruitment touchpoints to persist applicant data into the Eploy database, enabling recruiting teams and hiring managers within HR and talent acquisition to operate from a single candidate record. Governance was addressed through standardized hiring workflows, approval routing and role based access controls to align recruiting processes across the organization.
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Core HR | HCM |
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2017 | 2018 |
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Ipsos AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Passage AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Ipsos selected the ServiceNow Passage AI Platform to power conversational survey capture and attendee feedback at the MRIA annual conference in Vancouver. The engagement positioned the platform as a showcase pilot within Ipsos research operations, demonstrating application of Chatbots and Conversational AI to live event data collection and analysis.
The implementation emphasized natural language processing and multi channel ingestion capabilities, ingesting both speech and text from conference attendees and converting open ended responses into structured survey data. Functional capabilities implemented included conversational survey orchestration, NLP parsing and intent extraction, and automated data normalization for downstream analysis, aligning with standard Chatbots and Conversational AI workflows for survey automation.
Operational scope was confined to the MRIA event and Ipsos research teams responsible for attendee survey analysis, where the ServiceNow Passage AI Platform produced data described as user friendly to collect and cost efficient to process. Governance focused on event level orchestration and research workflow integration, with the deployment serving as a proof point for embedding conversational AI into market research survey processes.
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Ipsos Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Ipsos implemented Adobe Connect as its Audio Video and Web Conferencing solution. Adobe Connect was embedded on the Ipsos website to deliver live webinars, client briefings, and recorded webcasts to external audiences, positioning Adobe Connect to support client engagement and virtual events for the professional services organization.
The implementation of Adobe Connect concentrated on core conferencing capabilities common to the Audio Video and Web Conferencing category, including hosted meeting rooms, persistent virtual rooms, screen sharing, multi‑media content pods, session recording and playback, polling, Q and A, and attendee management and reporting. Adobe Connect was configured with standardized room layouts and content templates to ensure consistent delivery of presentations and research briefings across sessions.
Integration work focused on embedding Adobe Connect sessions within Ipsos public website event pages and publishing recorded content to public and gated pages, enabling seamless access for external participants. Access to sessions was controlled through Adobe Connect room permissions and meeting settings, and session links were surfaced on Ipsos web pages to support registration and attendance for client-facing events.
Operational governance emphasized centralized scheduling, session moderation roles, and content publishing workflows to manage live event cadence and recorded asset distribution. Administrative controls and standardized templates were used to enforce consistent moderation, participant controls, and content governance for Adobe Connect driven events.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Ipsos Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Ipsos SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Ipsos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ipsos ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Ipsos TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2011 | 2011 |
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Ipsos PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Ipsos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Ipsos CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ipsos
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer - Western Europe | CXO | Finance | |
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Head of Financial Services | Director | Finance | |
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CFO | CXO | Finance | |
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HR Director, EMEA | Director | HR | |
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Finance Business Partner | Manager | Finance | |
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Operation - Senior Finance Business Partner | Manager | Finance | |
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Procurement Manager | Manager | Procurement | |
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IT Director, UK and Ireland | Director | IT | |
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HR Director | Director | HR | |
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Finance Business Executive | Manager | Finance | |
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General Manager / Managing Director -Customer eXperience (CX) | Manager | Customer Service | |
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Director - Customer Experience | Director | Customer Service | |
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Customer DIrector | Director | Customer Service | |
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Apps Being Evaluated by Ipsos Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ipsos IT executives and key decision makers. This section highlights Ipsos's latest recorded technology evaluations, including Microsoft Viva Glint Platform for Performance and Goal Management, Employee Experience on 2025-08-12, Cisco Webex Meetings for Audio Video and Web Conferencing on 2025-06-26, and Microsoft Power BI for Analytics and BI on 2024-09-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ipsos digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-12 | Ipsos | Evaluated | Microsoft | Microsoft Viva Glint Platform | Performance and Goal Management, Employee Experience | HCM |
| 2025-06-26 | Ipsos | Evaluated | Cisco Systems | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration |
| 2024-09-19 | Ipsos | Evaluated | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| 2024-07-07 | Ipsos | Evaluated |
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Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD Ipsos Technographics
Ipsos is a Professional Services organization based in France,
with around 18000 employees and annual revenues of $2.51 billion.
Ipsos operates a diverse technology stack with applications such as
Eploy Applicant Tracking System, ServiceNow Passage AI Platform and Adobe Connect,
covering areas like Applicant Tracking System, Candidate Relationship Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Ipsos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Eploy, ServiceNow and Adobe Systems.
Ipsos recently adopted applications including
Discuss.io Platform in 2023, Eploy Applicant Tracking System in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ipsos’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ipsos’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ipsos technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.