Paris, 75020,
France
iQera Technographics
iQera Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iQera and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 iQera employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iQera has purchased the following applications: Cegid Talentsoft LMS for Learning and Development in 2017, Microsoft 365 for Collaboration in 2020, Salesforce Marketing Cloud for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iQera is running and its propensity to invest more and deepen its relationship with Cegid , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iQera revenues, which have grown to $231.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iQera intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iQera Tech Stack and Enterprise Applications
iQera HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Talentsoft LMS | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, iQera implemented Cegid Talentsoft LMS to formalize its Learning and Development activities for customer-facing teams. The deployment targeted training programs tied to customer support, management of the company customer portfolio, customer development, customer loyalty strategy, and competitive intelligence.
Cegid Talentsoft LMS was configured to support course authoring and distribution workflows, including the creation and delivery of e-learning modules such as a one hour Storyline course on customer relations. Standard Learning and Development capabilities were employed, including content management, learner enrollment and role based assignment, completion tracking, and reporting for training compliance and skills verification.
The implementation focused operationally on customer support and account management functions, with content ownership residing with commercial and customer success leads and e-learning production handled by internal instructional designers. Integration details are not specified, the deployment emphasized centralized course libraries and role aligned learning paths to ensure consistent onboarding and ongoing development for teams managing client portfolios.
Governance was structured around business function owners and training authors to maintain course currency and to align learning to customer loyalty and development objectives. This iQera Cegid Talentsoft LMS Learning and Development implementation tied learning workflows to commercial operations and competitive intelligence activities to embed consistent customer engagement practices.
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iQera Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, iQera implemented Microsoft 365 to establish a centralized Collaboration platform across its 2,100 employee professional services organization. Microsoft 365 is referenced on iQera's website and serves as the primary collaboration layer supporting corporate communication and document sharing.
The deployment follows a cloud tenant model with centralized administration and role based user provisioning, aligning with standard Collaboration architectures. Functional capabilities implemented include unified email and calendaring, team chat and meetings, SharePoint based document libraries and intranet style content publishing, and client collaboration workspaces, leveraging Microsoft 365 collaboration features.
Operational coverage spans corporate, delivery, and client engagement teams within iQera in France, with governance organized around tenant level administration, user lifecycle workflows, and content governance policies to standardize collaboration and information management. The implementation emphasizes platform level controls and policy driven provisioning to maintain consistent collaboration practices.
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iQera CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, iQera deployed Salesforce Marketing Cloud on their website. Salesforce Marketing Cloud is used as the Marketing Automation platform to orchestrate web triggered campaigns and centralized email communications for the organization.
The implementation focused on core Marketing Automation capabilities including campaign orchestration, email and transactional messaging, audience segmentation and personalization, and automated campaign workflows. Configuration included data structures to capture contact profiles from web interactions, campaign scheduling, and built in reporting and tracking to support campaign performance visibility.
Operationally the system is integrated directly with iQera's website to enable on site event triggers and form capture feeding marketing audiences, and it is positioned to serve marketing and communications functions. User access and campaign authoring are managed through centralized marketing processes to ensure consistent messaging across web triggered and email channels.
Governance emphasis was placed on campaign approval workflows and data hygiene processes to maintain audience quality and compliance with marketing communication standards. The narrative reflects iQera Salesforce Marketing Cloud Marketing Automation usage tied to website driven customer engagement rather than any broader platform replacement details.
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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iQera ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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iQera PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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iQera IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at iQera
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by iQera Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||