Islands Restaurants
5760 Fleet St # 100,
Carlsbad, 92008, CA,
United States
Carlsbad, 92008, CA,
United States
1 760-268-1800
Retail
Islands Restaurants Technographics
Islands Restaurants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Islands Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Islands Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Islands Restaurants has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Islands Restaurants is running and its propensity to invest more and deepen its relationship with UKG , Workday , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Islands Restaurants revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Islands Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Islands Restaurants Tech Stack and Enterprise Applications
Islands Restaurants HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Ceridian Dayforce HCM | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Islands Restaurants implemented UKG Pro HCM, formerly UltiPro HCM, as its Core HR platform, replacing Ceridian Dayforce HCM. The deployment covered companywide HR operations for the casual dining chain of approximately 65 locations and about 1,500 employees across the United States.
The implementation emphasized companywide HCM business intelligence and complete HR process automation, using UKG Pro HCM to centralize employee records, enable workforce analytics, and automate HR workflows. Configuration work focused on operational HR capabilities consistent with Core HR systems, including consolidated reporting and automated process orchestration to support HR and people managers.
Rollout centralized HR process governance and BI consumption to HR leadership and store managers, aligning operational workflows to retention and workforce planning objectives. Vendor communications indicate Islands Restaurants achieved stated business objectives by using UltiPro for HCM business intelligence and HR process automation, and that the technology platform benefited its workforce and aided in retention.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Islands Restaurants AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Islands Restaurants implemented Drift AI Chatbot. Islands Restaurants implemented Drift AI Chatbot, a Chatbots and Conversational AI application, to provide customer-facing conversational experiences and consolidate web-based guest messaging on its public website.
The deployment is a web-embedded Drift chat widget that runs conversational workflows including automated FAQ responses, scripted routing and human agent handoff to support front-line guest services. Operational coverage centers on website visitor engagement in the United States and touches customer service and marketing functions, with governance focused on conversational content standards, escalation rules and change control for bot script updates.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Islands Restaurants Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Islands Restaurants deployed Microsoft 365 to standardize Collaboration and employee productivity across its U.S. restaurant locations and corporate support functions. Islands Restaurants, a retail restaurant operator with approximately 1,500 employees, configured Microsoft 365 as the primary collaboration platform for internal communication and document sharing.
Microsoft 365 was implemented to deliver core Collaboration capabilities, including Microsoft Teams for messaging and meetings, Exchange Online for enterprise email, SharePoint Online for centralized document management, and OneDrive for endpoint file sync and user storage. The Islands Restaurants Microsoft 365 Collaboration footprint supports internal communications, shift coordination, and cross site document workflows between restaurant crews and corporate teams.
Analysis of the company web footprint shows Microsoft 365 references in the public site source, indicating Microsoft 365 assets are present in the corporate web environment. This presence suggests the Microsoft 365 tenancy is surfaced beyond pure internal use, aligning with integrated authentication or content services tied to the website.
For an organization of this scale, deployments of Microsoft 365 typically adopt centralized tenant management with role based access controls, retention policies, and SharePoint site provisioning to govern Collaboration and limit content sprawl. Governance commonly focuses on standardizing templates, mailbox and Teams provisioning workflows, and policy driven compliance across restaurant sites and corporate functions.
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Islands Restaurants CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Islands Restaurants ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Islands Restaurants IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Islands Restaurants CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Islands Restaurants
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager | Manager | Finance | |
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IT Specialist | Manager | IT | |
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Director of Recruiting | Director | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Area Director Of Operations | Director | Operations | |
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Vice President Operations | VP | Operations | |
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Apps Being Evaluated by Islands Restaurants Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Islands Restaurants IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Islands Restaurants digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Islands Restaurants Technographics
Islands Restaurants is a Retail organization based in United States,
with around 1500 employees and annual revenues of $150.0 million.
Islands Restaurants operates a diverse technology stack with applications such as
UKG Pro HCM (ex UltiPro HCM), Drift AI Chatbot and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Islands Restaurants has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Drift and Microsoft.
Islands Restaurants recently adopted applications including
Paradox Traitify in 2021, Hubspot Live Chat in 2021 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Islands Restaurants’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Islands Restaurants’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Islands Restaurants technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.