Huntingdon Valley, 19006, PA,
United States
Jacent Retail Technographics
Jacent Retail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jacent Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Jacent Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jacent Retail has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2022, ADP Workforce Now Benefits for Benefits Administration in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jacent Retail is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jacent Retail revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jacent Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jacent Retail Tech Stack and Enterprise Applications
Jacent Retail ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Jacent Retail implemented Oracle NetSuite ERP in an ERP Financial deployment. The program was led by an internal project manager and business lead who convened a multi-departmental steering committee and produced a comprehensive project plan to centralize accounting operations and unify transactional finance processes.
Configuration work for Oracle NetSuite ERP concentrated on core financial modules including Accounts Payable, Accounts Receivable, Inventory, Treasury, Sales and Cost of Goods Sold. Implementation activities emphasized data integrity and flow between those modules, standardization of chart of accounts and period close workflows, and configuration of role-based controls and approval routing to support reliable financial operations.
Operational coverage for the rollout centered on the Working Capital accounting organization, which managed accounts payable, accounts receivable, inventory accounting, treasury and sales accounting with a 15-person staff. Governance was formalized through the steering committee structure and ongoing executive oversight, with the finance leadership retaining control over all modifications to Oracle NetSuite ERP to preserve auditability and data accuracy.
Documented outcomes from the deployment include the centralization of accounting functions, enhanced financial reporting capabilities and a stabilized foundation for future growth, with continued management of system changes by finance leadership to ensure accuracy and reliability of financial operations and data.
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Jacent Retail HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020 Jacent Retail deployed ADP Workforce Now Benefits as part of a broader ADP Workforce Now rollout, with a Canada launch in late 2019 and a US launch completed in late 2020. The implementation targeted a 2,500 employee distribution organization operating across the United States and Canada and was positioned to centralize benefits administration and employee self-service across the enterprise.
ADP Workforce Now Benefits, aligned with the Benefits Administration category, was configured to deliver core benefits functionality including enrollment workflows, plan configuration and eligibility rules, benefits life event handling, and employee self-service enrollment. The work was executed alongside parallel buildouts for compensation, payroll, and talent acquisition capabilities within the HR operating model, reflecting integrated human capital management workflows.
Execution was led by a cross-functional project team under the SVP of Human Resources, in partnership with ADP, which managed configuration, testing, and phased rollout planning. Integration work connected benefits administration processes to payroll and HR reporting to support compliance, onboarding, and ongoing benefits reconciliation across HR operations.
Governance changes instituted centralized HR policies, communications, and standard operating procedures for benefits enrollment and administration, with HR analytics used to monitor program adoption and eligibility trends. In parallel with the ADP Workforce Now rollout, leadership reported measurable reductions in turnover for high-turnover positions as part of broader talent management and engagement initiatives.
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Jacent Retail Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Jacent Retail deployed Microsoft 365 as its primary Collaboration platform. The company documents Microsoft 365 usage on its public website, indicating an organization-wide adoption consistent with its 2,500 employee footprint and distribution industry operations.
The Microsoft 365 deployment centers on core collaboration workloads, including Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, OneDrive for Business for user file storage, and the Office productivity suite for desktop and web authoring. Configuration emphasis appears aligned with standard Collaboration capabilities, supporting real-time communication, document co-authoring, and centralized content repositories.
Architecturally the implementation follows a cloud-first Microsoft 365 tenant model, with identity and access controls expected to be managed via Azure Active Directory to provide single sign-on and role-based access across services. The deployment supports collaboration across corporate functions and operational teams typical for a distributor, enabling communications between merchandising, supply chain, distribution center staff, and corporate offices.
Governance for the Microsoft 365 tenant likely includes centralized administration, information governance controls such as retention and sharing policies, and role-based provisioning to align Collaboration usage with compliance needs in distribution workflows. Rollout and operationalization focus on standardizing collaboration patterns and document lifecycle management across departments without reference to specific integration partners or replaced platforms.
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Jacent Retail IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Jacent Retail
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Apps Being Evaluated by Jacent Retail Executives
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