Belmont, 94002, CA,
United States
Jameco Electronics Technographics
Jameco Electronics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jameco Electronics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Jameco Electronics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jameco Electronics has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2014, Olark Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jameco Electronics is running and its propensity to invest more and deepen its relationship with Microsoft , Olark , HCL Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jameco Electronics revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jameco Electronics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jameco Electronics Tech Stack and Enterprise Applications
Jameco Electronics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Oracle JD Edwards EnterpriseOne | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Jameco Electronics migrated from Oracle JD Edwards EnterpriseOne to Microsoft Dynamics AX as its ERP Financial platform. The Microsoft Dynamics AX implementation established a centralized transactional backbone for finance and accounting, inventory management, procurement, sales and marketing, and warehouse operations for the distribution business.
The deployment used Microsoft Dynamics AX 2012 R2 and included configuration and customization across core financials, accounts payable and receivable, stock control, purchasing workflows, order processing, and warehouse transaction handling. Development and system extensions were executed using X++, ASP.NET, MVC and Microsoft Visual Studio 2012, producing numerous enhancements within the AX R2 environment.
The technical architecture leveraged Microsoft SQL Server 2012 as the primary database and Microsoft SSRS and SSAS for reporting and analytical needs, while integrations tied Microsoft Dynamics AX to Avalara AvaTax for tax automation, to UPS ConnectShip for shipping and fulfillment orchestration, and to IBM WebSphere Commerce for e-commerce order flows. The cut over of tax calculations to Avalara AvaTax was completed inside Microsoft Dynamics AX, reflecting an explicit integration and automation of tax logic.
Operational ownership was led by the Director of IT who managed IT budgeting in coordination with the CFO, presented monthly IT status reports to executive management, and partnered with cross functional teams to align system configuration to business processes. The IT organization provided end user training and ongoing support for Microsoft Dynamics AX 2012 R2 across finance, warehouse, sales and procurement teams, and delivered internal ticketing and telephony upgrades as part of the broader application program.
Outcomes noted in the implementation included successful cut over to Avalara AvaTax for automated tax calculations and development of multiple AX R2 enhancements. Operational improvements outside the ERP included implementation of a ticketing system that increased visibility of support issues and a PBX to VoIP hybrid call center upgrade that provided greater visibility into call times and a better customer experience.
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Jameco Electronics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Jameco Electronics implemented Olark Live Chat on its public website, deploying Olark Live Chat in the Chatbots and Conversational AI category to add real-time visitor messaging. The deployment used a web-embedded chat widget architecture, providing synchronous conversational engagement for shoppers and technical customers.
Functional modules align with common Chatbots and Conversational AI capabilities, including an operator console for agents, canned response libraries, chat transcripts, and visitor context capture to triage inquiries and route conversations to live operators. Operational scope focuses on customer support and pre-sales engagement on the e-commerce site, with governance oriented around agent availability, response templates, and chat handling protocols to standardize workflows and escalate complex issues to internal teams.
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Jameco Electronics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Jameco Electronics implemented Microsoft 365. The deployment of Microsoft 365 was put in place to provide Collaboration capabilities for the company's corporate staff and is observable in use on their public website.
The implementation leverages core Microsoft 365 Collaboration capabilities such as enterprise email and calendaring, team chat and meetings, cloud document libraries and file sync, and web-based productivity apps, reflecting standard configuration patterns for mid-market deployments. Configuration emphasizes tenant-level settings, centralized content sharing, and administrative controls to support document workflows and cross-team collaboration.
Operational coverage is focused on corporate functions across the United States, with governance structured around centralized account provisioning, role based access control, and tenant governance to manage external sharing and content lifecycle. Microsoft 365 serves as the primary collaboration platform associated with Jameco Electronics, aligning application, category, and business function.
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Jameco Electronics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Jameco Electronics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2002 | 2002 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Jameco Electronics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Jameco Electronics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Jameco Electronics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jameco Electronics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-13 | Jameco Electronics | Evaluated | Bigcommerce | BigCommerce | eCommerce | eCommerce |